At a Glance
- Tasks: Manage member records, handle enquiries, and process payments at leisure centres.
- Company: Dudley Metropolitan Borough Council, committed to diversity and inclusion.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: 20 hours per week, perfect for students looking for part-time work.
- Why this job: Join a dynamic team and make a difference in your community.
- Qualifications: Previous admin experience and strong customer service skills required.
The predicted salary is between 25185 - 25185 £ per year.
Dudley Metropolitan Borough Council is seeking a proactive
Membership Administrator to support DBLeisure Centres.
The role involves managing member records, handling enquiries, processing Direct Debits, reconciling payments and producing reports, all while maintaining high standards of accuracy and compliance.
Key responsibilities include
- Maintain accurate membership databases.
- Handle member enquiries and provide customer service.
- Process Direct Debits and reconcile payments.
- Generate and produce reports on membership metrics.
- Ensure compliance with council policies and procedures.
Qualifications and experience
- Previous administrative experience.
- Comfortable working with the public and providing excellent service.
- Proficient in Microsoft Office applications.
- Ability to work efficiently in a busy, team‑based environment.
Hours
20 contracted hours per week, Monday to Friday 1pm to 5pm
Location
Halesowen Leisure Centre, Pool Road, Halesowen
Salary & Grade
£25,185 per annum, pro‑rata – Grade 3
This position is posted as part of Dudley’s commitment to diversity and inclusion.
We value fair recruitment practices and do not discriminate based on race, gender, age, disability, religion, or sexual orientation.
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