At a Glance
- Tasks: Provide top-notch customer service and assist Building Control Surveyors with administrative tasks.
- Company: Join a dynamic team at Malvern Hills and Wychavon District Councils, focused on community impact.
- Benefits: Enjoy a great pension scheme, generous leave, and health support.
- Other info: Office-based role with opportunities for agile working and career growth.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a knack for organisation are essential.
The predicted salary is between 28142 - 28142 £ per year.
Malvern Hills and Wychavon District Councils are seeking a Technical Assistant for 37 hours per week on a permanent basis, with a salary of £26,403 – £28,142 per annum (Pay award pending). The South Worcester Building Control Partnership combines the Building Control services of Malvern Hills District Council, Worcester City Council, and Wychavon District Council to provide a modern, flexible, and customer-focused Building Control Service.
This is an excellent opportunity for a skilled administrator to join a professional team known for delivering high-quality service across South Worcestershire. In this role, you will:
- Provide excellent customer service by handling telephone enquiries and emails, offering technical advice and guidance on building control matters.
- Communicate effectively with a range of stakeholders including Building Control Surveyors, customers, and external agents.
- Act as an administrator to the team of Building Control Surveyors, keeping accurate records of incoming building regulation applications, registering them on the system, and issuing certificates of completion and notices when required.
About You
- Be a team player with the ability to work on your own initiative.
- Be computer literate with excellent written and oral communication skills.
- Be well-organised and able to handle a variety of tasks at any time.
- Have the ability to positively respond to change and seek new and improved ways of working.
- Be customer-focused.
- Ideally have experience working within Building Control or Planning.
What We Can Offer
Our staff are at the heart of what we do and are key to ensuring we deliver our Council Plan to make a positive difference to our communities, economy, and environment. We are always looking to recruit, develop, and retain the very best talent. Therefore, in addition to a rewarding career, we offer a range of attractive benefits, such as:
- Excellent pension scheme with employer contributions.
- Generous annual leave entitlement with options to purchase additional annual leave.
- Committed training programme and development opportunities.
- Discounted gym and swim membership.
- Health and wellbeing support and a free Employee Assistance scheme including access to counselling services.
- Cycle to Work scheme.
- Employee discounts with a range of companies including EE and the Kaarp discount scheme.
We value face-to-face communication, collaboration, and connection; therefore, all our roles have an office-based requirement with some agile working as part of the role. Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
To discuss the post or for further information, please call Karen Lane, Technical Administration Team Leader, on 01684 862267.
Closing date: Sunday 23 August 2026
Interview date: Wednesday 2 September 2026
Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Technical Assistant in Malvern employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
