At a Glance
- Tasks: Lead and improve operational projects in Highway Operations for Worcestershire.
- Company: Worcestershire County Council, committed to equality and diversity.
- Benefits: 26 days holiday, brilliant pension scheme, and flexible working options.
- Other info: Opportunities for professional development and career progression.
- Why this job: Make a real impact on local infrastructure and community services.
- Qualifications: Experience in project delivery and change management, ideally in highways or local government.
This is a key leadership role within Highway Operations, focused on improving how we plan, deliver and measure our services across Worcestershire. We are seeking an experienced Systems and Performance Manager to lead the coordination and delivery of a wide range of operational projects. You will ensure that projects are delivered to recognised project management standards and in full compliance with relevant legislation and industry codes of practice, including the Highways Act 1980, New Roads and Street Works Act 1991, Construction (Design and Management) Regulations 2015 and the Well‑Managed Highway Infrastructure Code of Practice.
A central part of the role is identifying and responding to emerging national strategies, funding opportunities and policy changes. You will translate these into tangible benefits for Worcestershire, helping to maximise both financial investment and operational performance. This will involve working closely with colleagues and partners to position the service to respond effectively to future challenges and opportunities. You will also lead the development and implementation of improved operational practices within Highway Operations. This includes driving efficiencies through the use of data, systems and emerging technologies, ensuring that our services continue to evolve and deliver value for money.
You will oversee how performance is monitored and reported, ensuring that robust systems are in place to support decision making and demonstrate outcomes. Working as part of the Highway Operations Senior Management Team, you will contribute to the strategic direction of the service. You will collaborate across teams, engage with stakeholders and represent the service at a range of internal and external forums. Alongside this, you will provide leadership to your team, supporting their development and ensuring high standards of delivery.
About You
You will bring significant experience of delivering projects and managing change within a complex organisation, ideally within a highways or local government environment. You will have a strong understanding of relevant legislation and best practice, and the ability to apply this knowledge to operational delivery. You will be confident leading initiatives that improve systems, processes and performance, with a clear focus on efficiency and outcomes. The ability to analyse and interpret data, identify opportunities and implement practical solutions will be essential. Strong communication and influencing skills are key. You will need to work effectively with colleagues, partners and stakeholders at all levels, presenting complex information clearly and building strong working relationships. You should also have experience of leading or supporting teams, with the ability to motivate others and deliver results in a fast‑paced environment. You will be organised, proactive and able to manage competing priorities while maintaining attention to detail. A degree or equivalent relevant experience is required. A project management or Lean process qualification would be advantageous.
Benefits
- Great holiday entitlement: In addition to bank holidays, you will receive 26 days paid holiday (pro rata for part‑time staff). This increases to 31 days after 5 years of continuous service. We match your holiday leave up to 31 days if you join without a break.
- Brilliant pension scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and forms part of the pay and reward package.
- Professional learning & development: We actively encourage learning and development for all staff who want to progress further or explore other areas within the organisation.
- Flexible working: We offer hybrid working arrangements to support a better work/life balance where possible.
Equality & Diversity
The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.
Highways Operations Systems & Performance Manager in Malvern employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a strong commitment to equality and diversity, the council provides excellent benefits including generous holiday entitlement, a robust pension scheme, and opportunities for professional growth, all while fostering a collaborative environment in the picturesque setting of Malvern. Join us to make a meaningful impact on local communities through innovative highway operations management.
StudySmarter Expert Advice🤫
We think this is how you could land Highways Operations Systems & Performance Manager in Malvern
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
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We think you need these skills to ace Highways Operations Systems & Performance Manager in Malvern
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
