At a Glance
- Tasks: Lead a vital community service, ensuring support for over 4,000 residents.
- Company: Warwick District Council, dedicated to community protection and independent living.
- Benefits: Competitive salary, permanent contract, and the chance to make a real difference.
- Other info: On-site role with no remote working; great opportunity for impactful community work.
- Why this job: Take on a hands-on leadership role with genuine responsibility and autonomy.
- Qualifications: Experience in frontline leadership and handling complex situations required.
The predicted salary is between 34434 - 37280 £ per year.
Overview
Warwick District Council — Community Protection (Independent Living)
Salary: £34,434 - £37,280 per annum. Hours: 37 per week. Contract: Permanent.
Responsibilities
The role is a frontline leadership position for the Independent Living Lifeline service. You will be visible, proactive and responsive, working on-site to ensure service continuity across extended hours and to lead teams who provide response, support and reassurance to residents across the district. You will be involved in the day-to-day management of a high-value service and work to deliver a high-quality, customer-focused lifeline service operating 24/7, 365 days a year.
- Lead a vital, high-impact community service supporting over 4,000 connected customers
- Make a real difference to vulnerable residents across the district
- Work in a role with genuine responsibility and autonomy
- Be part of a service that works closely with emergency services and partners
- Lead teams across extended hours and respond to real-time needs
- Support staff dealing with complex, sensitive and sometimes emergency situations
Qualifications and Experience
We are seeking two experienced and motivated Lifeline Team Leaders. This is a hands-on leadership role with visibility on-site and a focus on ensuring service continuity.
- Experience in frontline leadership or equivalent supervisory role
- Ability to lead teams working across extended hours and respond to real-time needs
- Experience in handling complex, sensitive and sometimes emergency situations
Additional Information
The post is based at our offices within Warwick District and is not suitable for home or hybrid working. The post is subject to an Enhanced Disclosure and Barring Service Check with Adult Barring List.
If you have questions or wish to have an informal discussion about the post, please contact Isis Poitrasson, Independent Living Manager, by email.
Closing date: 14/06/2026
Interview date: w/c 22/06/2026
Lifeline Team Leader (2 Posts) employer: WMJobs
Warwick District Council is an exceptional employer, offering a rewarding opportunity to lead the Lifeline service that directly impacts the lives of over 4,000 residents. With a strong commitment to community welfare, employees benefit from a supportive work culture, ongoing professional development, and the chance to make a meaningful difference in vulnerable individuals' lives. Located in the heart of Warwick District, this role provides a unique chance to engage with local emergency services and partners, ensuring a collaborative approach to community protection.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeline Team Leader (2 Posts)
✨Tip Number 1
Get to know the company! Research Warwick District Council and their Independent Living Lifeline service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work in the Lifeline team. Plus, it shows initiative!
✨Tip Number 3
Prepare for situational questions! Since this role involves handling complex and sensitive situations, think of examples from your past experience where you’ve successfully led a team through challenges. Practice articulating these stories clearly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Lifeline Team Leader (2 Posts)
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in frontline leadership or supervisory roles. We want to see how you've led teams and handled real-time needs, so share specific examples that showcase your ability to manage complex situations.
Be Person-Centred:Since this role is all about supporting vulnerable residents, it's crucial to demonstrate your customer-focused approach. Talk about how you've made a difference in people's lives and how you prioritise their needs in your work.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the job description. Use keywords from the listing to show that you understand what we’re looking for in a Lifeline Team Leader.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at WMJobs
✨Know Your Service Inside Out
Make sure you understand the Lifeline service and its impact on the community. Familiarise yourself with how it operates, the challenges it faces, and the importance of customer support. This knowledge will help you demonstrate your commitment and readiness to lead.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team, especially in high-pressure situations. Highlight your ability to motivate others and manage complex scenarios, as this role requires strong frontline leadership.
✨Be Ready for Real-Time Scenarios
Expect situational questions that assess your response to emergencies or sensitive situations. Think through potential scenarios you might face in this role and how you would handle them. This will show your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, challenges faced by the service, and how success is measured. This not only shows your interest but also helps you gauge if the role aligns with your career goals.
