At a Glance
- Tasks: Join our Revenues and Benefits team to deliver excellent customer service and manage revenues.
- Company: Lichfield District Council, committed to community excellence and transformation.
- Benefits: Agile working options, flexible hours, ongoing training, and an employee bonus scheme.
- Other info: Permanent, full-time role with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your skills in a supportive environment.
- Qualifications: Experience in revenues, strong communication skills, and attention to detail are essential.
The predicted salary is between 30000 - 42000 £ per year.
Lichfield District Council is excited to announce an opportunity for a motivated and professional individual to join our Revenues and Benefits team. We are looking for someone who is committed to excellence in their work, possesses a passion for customer service, and aims to get it right the first time.
The initial focus of the role will be within the revenues team, but there is an ambition for the team to become generic across the entire Revenues and Benefits department as part of our transformation process. We are seeking candidates with previous experience in revenues. Knowledge of benefits and/or debt recovery would also be beneficial.
Effective verbal and written communication skills and exceptional attention to detail are essential. The ideal candidate will be self‑motivated, able to work under pressure, and embody a team‑player spirit. Recent experience using NEC or similar systems is required.
In return, we offer agile working options, flexible working arrangements, ongoing training and development opportunities, and an employee bonus scheme. This is a permanent, full‑time position of 37 hours per week.
If you are interested in this opportunity or would like further information regarding the role, please contact Ryan Miller on 01543 308882 or Nicola Begley on 01543 308886.
Revenues and Benefits Officer in Lichfield employer: WMJobs
Lichfield District Council is an excellent employer that prioritises employee well-being and professional growth. With a commitment to flexible working arrangements and ongoing training, we foster a supportive work culture where team members can thrive and contribute meaningfully to the community. Join us in Lichfield, where your passion for customer service will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues and Benefits Officer in Lichfield
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like WMJobs and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Revenues and Benefits Officer in Lichfield
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
