At a Glance
- Tasks: Lead a team to deliver top-notch customer service in libraries.
- Company: Join Worcestershire Libraries, a community-focused organisation promoting literacy and learning.
- Benefits: Enjoy 26 days holiday, a great pension scheme, and flexible working options.
- Other info: Work across multiple library sites with a dynamic team in a vibrant setting.
- Why this job: Make a real impact in your community while developing leadership skills in a supportive environment.
- Qualifications: Experience in customer service and team leadership is essential.
The predicted salary is between 15000 - 18000 £ per year.
Overview
Library Team Leader (Evesham Cluster) – Worcestershire Libraries, Worcestershire County Council
Location: Evesham Library Cluster (Evesham, Pershore and Broadway libraries)
Salary: £17,391 to £18,865 per annum
Hours: 22.5 Hours per Week
Contract: Permanent
Department: Worcestershire Libraries
Role
This is an exciting opportunity for dynamic, enthusiastic and flexible individuals, with experience of providing excellent customer service and leading a team to join Worcestershire Libraries working in the Evesham Cluster. As a Team Leader in the Library Service, you will lead and supervise staff to deliver excellent customer service to our broad and diverse customer base. This will include setting clear expectations and goals to support high performance in the Library Customer Advisor team. You will work alongside the wider library team delivering a broad range of literacy, reading and learning services and helping to promote wider community participation. You will have an excellent understanding of information resources, be comfortable working closely with partner organisations and demonstrate a positive and proactive approach to customer service across a diverse customer base, including children and young people.
If you can enthuse and motivate a team by promoting a clear sense of purpose, inspiring a positive attitude to work, and a strong desire to succeed among team members, we would love to hear from you.
The post is based on a 2 week rota which includes some Saturday working and you would be expected to travel between sites.
Responsibilities
- Lead and supervise Library Service staff to deliver excellent customer service
- Set clear expectations and goals to support high performance in the Library Customer Advisor team
- Work with the wider library team to deliver literacy, reading and learning services
- Promote wider community participation and collaborate with partner organisations
- Act as a positive and proactive representative of Worcestershire Libraries across a diverse customer base
Requirements / Qualifications
- Experience in providing excellent customer service
- Experience in leading a team and managing staff in a public service setting
- Strong understanding of information resources and library services
- Ability to work across multiple sites within the Evesham cluster
- Positive, proactive approach and good interpersonal skills
Benefits
- Great Holiday Entitlement: 26 days paid holiday (pro rata for part-time staff), rising to 31 days after 5 years; pro rata holidays matched to existing entitlement if transferring without a break
- Brilliant Pension Scheme: Local Government Pension Scheme (LGPS)
- Professional Learning & Development: Opportunities to progress within the organisation
- Flexible Working: Hybrid working where possible
Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.
Application Details
Application Closing Date: Thursday 18 September 2025
Anticipated Group Interview Date: Wednesday 8 October 2025
Anticipated 1-to-1 Interview Date: Friday 10 October 2025
For more information, contact The Hive Library Services Manager, Dr. Stephanie Deakin-Jones: SJones1@worcestershire.gov.uk
Library Team Leader in Evesham employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive work culture that values community engagement and professional development. As a Library Team Leader in the Evesham Cluster, you will enjoy generous holiday entitlements, a robust pension scheme, and opportunities for career progression, all while making a meaningful impact on the diverse local community. Join us to inspire a love of reading and learning in a collaborative environment that celebrates equality and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Library Team Leader in Evesham
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like WMJobs just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at WMJobs. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Library Team Leader in Evesham
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Library Team Leader role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At WMJobs, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at WMJobs
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at WMJobs, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At WMJobs, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
