At a Glance
- Tasks: Support and enhance Birmingham's network, ensuring seamless connectivity for over 10,000 users.
- Company: Join Birmingham City Council, a forward-thinking employer dedicated to community service.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and a strong focus on work/life balance.
- Other info: Inclusive workplace with training opportunities and a commitment to employee development.
- Why this job: Work with cutting-edge network tech and make a real difference in the city's services.
- Qualifications: CISCO CCNA qualification and experience in a field-based role required.
The predicted salary is between 35412 - 44075 € per year.
Birmingham City Council are seeking a motivated Networks Infrastructure Engineer to join their Network Professionals team working on a hybrid basis.
A skilled engineer is required to support the Birmingham City Council (BCC) network, maintaining and enhancing the network to meet business needs. The position offers the opportunity to work with leading‑edge network technologies from top‑tier vendors, including Cisco, Checkpoint, F5, and Smoothwall, in a large WAN that spans over 200 sites. The infrastructure supports over 10,000 users who provide key services to over a million citizens in the city.
Responsibilities
- Provide technical assistance to the customer base.
- Act as a point of escalation for team members and customers.
- Provide Tier 1/2 support for the day‑to‑day running of the Network, Internet Services, Load‑balancing and Firewall Services.
- Participate in the installation of new sites, from site survey to go‑live.
- Deliver operational changes.
- Troubleshoot technical problems, challenges and complexities that exist within the network.
- Troubleshoot connectivity issues with Cisco wireless LAN controllers.
- Configure, install, maintain and update Cisco Access Points, Routers and switches.
- Monitor the network using the system monitoring/reporting tool SolarWinds.
- Complete BAU changes on Check Point firewalls.
What We Offer
- An environment that values curiosity, autonomy and working in the open.
- An engaged and supportive leadership with a clear vision.
- Training and development opportunities.
- An inclusive workplace committed to reflecting the public we serve.
- A benefit package designed to promote a great work/life balance.
- Exposure to all digital and technology teams and services areas across the council.
Requirements
- Full UK driving licence and access to a vehicle for travel to sites across the city.
- Appropriate car allowance under BCC Car Mileage policy.
- CISCO CCNA qualification.
- Proven experience in a field‑based role.
Equal Employment Opportunity
Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all people. We aim to ensure a positive and equitable recruitment journey; please let us know if you require reasonable adjustments, additional support, accessibility needs or any assistance during your application. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. Proof of right to work will be required before any employment offer is confirmed. Disclosure and Barring Service checks will be undertaken. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Infrastructure Engineer - Networks employer: WMJobs
Birmingham City Council is an excellent employer that fosters a culture of curiosity and autonomy, providing a supportive environment for its employees. With a strong commitment to professional development and a focus on work/life balance, the council offers unique opportunities to work with cutting-edge network technologies while serving over a million citizens. Employees benefit from an inclusive workplace and a clear vision from engaged leadership, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer - Networks
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at Birmingham City Council. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest network technologies. Be ready to discuss how you’ve tackled challenges in past roles, especially with Cisco and other tools mentioned in the job description.
✨Tip Number 3
Show your enthusiasm for the role and the council’s mission. When you get the chance to speak with interviewers, let them know why you’re passionate about supporting the community through technology.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Infrastructure Engineer - Networks
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with network technologies like Cisco and any relevant qualifications, such as your CCNA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Birmingham City Council and how you can contribute to our network team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical challenges in the past. We’re keen to see your troubleshooting skills in action, especially with connectivity issues and network maintenance.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at WMJobs
✨Know Your Tech
Make sure you brush up on your knowledge of the key technologies mentioned in the job description, like Cisco, Checkpoint, and F5. Be ready to discuss your experience with these tools and how you've used them in past roles.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about times when you resolved connectivity issues or implemented operational changes, as this will demonstrate your hands-on experience.
✨Understand the Role's Impact
Research how the network infrastructure supports over 10,000 users and impacts the services provided to citizens. Being able to articulate this understanding shows that you’re not just focused on the tech, but also on the bigger picture.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, ongoing projects, or future technology implementations. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
