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- Tasks: Support IT systems, troubleshoot issues, and help staff and learners with tech.
- Company: Join Adult Education Wolverhampton, part of City of Wolverhampton Council.
- Benefits: Enjoy a generous holiday allowance, free counselling, and professional development opportunities.
- Why this job: Make a real difference in your community while developing your tech skills.
- Qualifications: Strong technical skills and proficiency in Microsoft Windows and Office 365.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 22400 - 23600 £ per year.
Salary: Grade 4 scp 7-11 (£26,403 - £28,142)
Hours: 37 hours (Full Time)
Workdays: Mon-Fri with some evening hours & occasional weekend (Open Days)
Adult Education Wolverhampton, part of City of Wolverhampton Council, offers high-quality education and training for adults and young people, aiming to positively impact local communities through inspiring and practical learning. A full-time ICT Technician role is now available, ideal for someone with strong technical skills and a passion for support.
Responsibilities:
- Assist with the daily operation of IT systems.
- Troubleshoot hardware and software issues.
- Maintain devices and networks.
- Support staff and learners in using ICT effectively.
- Report to the ICT Officer.
- Work collaboratively within the ICT Services Team.
- Be proficient in Microsoft Windows and Office 365.
- Communicate technical information clearly and effectively.
Benefits:
- Confidential employee assistance programme (available 24/7, 365 days a year); giving access to free confidential counselling.
- Free access to occupational health.
- Regular continuing professional development.
- Opportunities to gain further qualifications.
- A generous holiday allowance.
Interview Date: Thursday 27th November 2025
For more information around the requirements of the role please contact Dimitris Kamperis at dimitris.kamperis@aes.wolverhampton.gov.uk. We will notify you of the outcome of your application as soon as possible after the closing date.
Diversity and Equality
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups and strongly believe in adding value through diversity, inclusion, and equality. As a Disability Confident Employer and having received the Stonewall Gold Award and the RACE Code Quality Mark, we showcase our commitment to the LGBT+ community and racial equality. We also offer a guaranteed interview as long as your application meets the essential criteria for the post. We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join.
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to assess suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure.
ICT Technician employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, attend local meetups, or join online forums. You never know who might have the inside scoop on an ICT Technician role!
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to troubleshoot common issues on the spot. Practice explaining complex concepts in simple terms – it’ll show you can communicate effectively with staff and learners.
✨Tip Number 3
Show your passion for support! During interviews, share examples of how you've helped others with tech problems. This will highlight your commitment to making ICT accessible and effective for everyone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ICT Technician
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical skills in your application. We want to see your proficiency in Microsoft Windows and Office 365, so don’t hold back on showcasing your experience with these tools!
Communicate Clearly: Since the role involves supporting staff and learners, it’s crucial to demonstrate your ability to communicate technical information clearly. Use straightforward language in your application to show us you can break down complex concepts.
Tailor Your Application: Take a moment to tailor your application to the specific responsibilities listed in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for in an ICT Technician.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at WMJobs
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Microsoft Windows and Office 365. Be ready to discuss how you've tackled hardware and software issues in the past, as this will show your problem-solving abilities.
✨Communicate Clearly
Since you'll be supporting staff and learners, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated complex information to non-technical people.
✨Show Your Team Spirit
This role involves working collaboratively within the ICT Services Team. Be prepared to share experiences where you've worked well in a team, highlighting your ability to support others and contribute positively to group dynamics.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing professional development opportunities, or how they measure success in the role. This shows your genuine interest in the position and the organisation.