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- Tasks: Support clients applying for the Housing Waiting List and provide tailored housing advice.
- Company: Join Rugby Borough Council, a community-focused organisation committed to growth.
- Benefits: Enjoy 35 days leave, hybrid working, and a generous pension scheme.
- Other info: Flexible working hours and excellent learning opportunities await you.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
The predicted salary is between 28598 - 31022 £ per year.
Fixed Term Contract – 12 months
Full Time – 37 hours per week
£28,598 - £31,022 (Pay award pending)
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
About The Role
You’ll work with clients who wish to apply to join the Council’s Housing Waiting List and provide support services across the Housing Advice and Benefits Team. You’ll interview clients, assess housing needs, and provide tailored advice on eligibility for social and affordable housing under the Council’s Housing Allocation Policy. Additionally, you’ll carry out assessments of applications and investigations, arrange temporary accommodation when requested, and assist clients in moving within temporary accommodation through removal, storage assistance and other duties.
About You
You have a working knowledge of legislation used for decision making regarding applications to join the Housing Waiting List, including Part VI of the Housing Act 1996. You demonstrate excellent listening and communication skills, can explain complex issues, work effectively under pressure, prioritise, and collaborate with partners. You are able to influence, problem solve, overcome barriers, and apply solution‑focused approaches. A full driving licence and access to a vehicle is essential.
Benefits
- 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Generous Local Government Pension Scheme
- Hybrid working up to 60%
- Flexi time scheme
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health
Housing Waiting List Officer employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Waiting List Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing legislation and client support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the pressures of the Housing Waiting List Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Rugby Borough Council.
We think you need these skills to ace Housing Waiting List Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Waiting List Officer. We want to see how you can contribute to our mission at Rugby Borough Council!
Showcase Your Communication Skills: Since this role involves interviewing clients and explaining complex issues, be sure to demonstrate your excellent listening and communication skills in your written application. Use clear and concise language to show us you can convey information effectively.
Highlight Relevant Experience: If you've got experience with housing legislation or working in a similar role, make it shine! We love seeing candidates who understand the ins and outs of the Housing Act and can apply that knowledge practically.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Rugby Borough Council.
How to prepare for a job interview at WMJobs
✨Know Your Legislation
Make sure you brush up on the relevant legislation, especially Part VI of the Housing Act 1996. Being able to discuss how this impacts decision-making will show your understanding of the role and impress the interviewers.
✨Showcase Your Communication Skills
Since you'll be working with clients from various backgrounds, practice explaining complex issues in simple terms. Use examples from your past experiences where you've successfully communicated difficult information to demonstrate your skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to overcome barriers or influence others. Prepare a few STAR (Situation, Task, Action, Result) responses to showcase your approach.
✨Highlight Your Teamwork Experience
Collaboration is key in this role, so be ready to discuss how you've worked effectively with partners in the past. Share specific examples of how you contributed to a team goal, especially in high-pressure situations.