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- Tasks: Support individuals facing domestic abuse by providing housing-related assistance and expert advice.
- Company: Cranstoun, a compassionate organisation dedicated to making positive changes in communities.
- Benefits: Meaningful work, professional development opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while tackling important social issues.
- Qualifications: Experience in housing support or related fields, with strong communication skills.
- Other info: Join a dynamic team committed to safeguarding and empowering vulnerable individuals.
The predicted salary is between 28800 - 43200 £ per year.
Domestic Abuse Service – Job Details
Salary: £25,630 – £30,490 per annum, depending on experience
Hours: 35 per week (part-time requests will be considered)
Contract: 1 year fixed term with potential for extension
Location: Birmingham (hybrid working between office and home based on experience and service need)
Job reference number: 1651
Cranstoun offer a wide range of services across England, including community-based and residential substance use services, supported housing, specialist services for young people and families and carers, and domestic abuse services.
About the Role
Our Domestic Abuse Housing Solutions Service provides housing-related support for individuals threatened by domestic abuse. We support people to find suitable alternative accommodation and emergency accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.
Role: Housing Support Worker
The successful applicant will be expected to:
- Process referrals according to local procedures.
- Support service users who attend drop-in sessions.
- Deliver expert advice and assistance on homelessness within a domestic abuse context.
- Undertake initial inquiries into a person’s eligibility and homelessness/threatened with homelessness status making referrals to appropriate safeguarding agencies for people with no recourse to public funds.
- Administer housing need assessments and conduct extensive investigations to fully understand and respond to survivors housing and additional support needs.
- Develop, update and review Personal Housing Plans (PHP) with survivors. Set out and agree on realistic tasks with the survivor and ensure the PHP remains relevant whilst homelessness prevention and relief duties are owed.
- Use effective case management skills to timely prevent and relieve homelessness. Where homelessness cannot be prevented, support the arrangement of suitable Temporary Accommodation (TA) and First Night Placements.
- Assess and manage risk.
- Maintain accurate records using a provided laptop computer.
- Understand the importance of maintaining professional boundaries.
- Ensure safeguarding protocols are followed.
Female applicants only. Due to the nature and context of the work, having the particular protected characteristic is an occupational requirement and the application of the requirement is a proportionate means of achieving a legitimate aim.
For informal discussion please contact Maria Cunningham mcunningham@cranstoun.org.uk or Safural Giwa sgiwa@cranstoun.org.uk in the first instance.
These posts will be subject to an Enhanced DBS Disclosure.
For more details and to apply, please visit our website https://www.cranstoun.org/work-with-us/currentvacancies
Closing date: 8 February 2026.
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Housing Solutions Worker employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors, especially those who work with domestic abuse services. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Cranstoun and their approach to housing solutions. Show us you understand their mission and values, and be ready to discuss how your skills align with their goals.
✨Tip Number 3
Practice your case management skills! Think of real-life scenarios where you’ve helped someone in need. We want to hear how you’ve made a difference, so have those stories ready to share.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact.
We think you need these skills to ace Housing Solutions Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Solutions Worker role. Highlight relevant experience and skills that align with the job description, especially your expertise in supporting individuals facing homelessness and domestic abuse.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with our mission at StudySmarter. Be specific about your experiences that relate to the responsibilities outlined in the job description.
Showcase Your Skills: Don’t forget to showcase your case management skills and your ability to maintain professional boundaries. These are crucial for the role, so provide examples of how you've successfully managed similar situations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Make sure to include the Job Reference Number in your cover letter, as it helps us keep track of your application!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Solutions Worker. Familiarise yourself with the services offered by Cranstoun, especially those related to domestic abuse and homelessness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Compassion
In this line of work, empathy is crucial. Prepare examples from your past experiences where you've demonstrated compassion and support for individuals in difficult situations. This will highlight your suitability for the role and align with the values of Cranstoun.
✨Prepare Your Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how success is measured in this role. This shows that you’re engaged and serious about making a positive impact.
✨Practice Case Management Scenarios
Since case management skills are vital for this position, consider practising responses to hypothetical scenarios related to housing assessments and safeguarding. This will help you articulate your thought process and decision-making skills during the interview.
