At a Glance
- Tasks: Support citizens in housing needs, providing expert advice and solutions.
- Company: Birmingham City Council, a Living Wage Employer committed to community support.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Flexible working options available; dedicated to supporting all employees.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and attention to detail; training provided for those new to the field.
The predicted salary is between 22700 - 33600 £ per year.
Housing Officer, Migration – Birmingham City Council
Birmingham City Council, Fixed Term Contract until 31 March 2027
Grade 3 – £27,254 – £33,699
Consultation grade – subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.
Key Responsibilities
Your key responsibilities include:
- Working within the migration team, focusing on assistance for citizens approaching under the Homes for Ukraine and Ukraine Permission Extensions programs.
- Communicating with people who may be stressed or anxious, maintaining calm, understanding their issues, and providing appropriate advice within a legal framework.
- Accurately recording interactions in the IT system to prevent customer homelessness.
- Delivering expert housing advice and solutions, conducting thorough assessments and investigations.
- Making referrals to other local authorities and support agencies, delivering high quality case management.
- Making informed homeless decisions within statutory targets.
Qualifications and Skills
We are looking for people who:
- Have great communication skills, both verbal and written.
- Are accurate with an attention to detail.
- Are confident in their use of systems and databases.
- Have knowledge of working within social housing and homelessness; training is given for those with experience in another social or people‑facing field.
This contract is fixed term until 31 March 2027, working on a hybrid basis.
How to Apply
For any informal enquiries please contact: Resourcing@birmingham.gov.uk quoting reference 3332.
Please upload your up-to-date CV via the attachments part of your application – this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.
Equal Opportunity
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Housing Solution and Support Caseworker in Birmingham employer: WMJobs
Birmingham City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Living Wage Employer, we provide competitive salaries and flexible working options, ensuring our staff can balance their professional and personal lives. With a commitment to internal mobility and training, we empower our employees to grow within the organisation while making a meaningful impact in the community through roles like the Housing Solution and Support Caseworker.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solution and Support Caseworker in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at WMJobs.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from WMJobs!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like WMJobs, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at WMJobs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Solution and Support Caseworker in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to WMJobs:Before hitting send, make sure to tailor your application specifically to WMJobs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at WMJobs
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
