At a Glance
- Tasks: Support homeless individuals and develop pathways to stable accommodation.
- Company: Wyre Forest District Council, committed to equal opportunities.
- Benefits: Competitive salary, full-time hours, and meaningful community impact.
- Other info: Dynamic role with potential for weekend work and physical activity.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSEs in Maths and English; strong communication and teamwork skills.
The predicted salary is between 31206 - 33819 £ per year.
The purpose of the role is to support people who are homeless and living in our temporary accommodation, as well as those we are working with to prevent homelessness. This will include developing pathway plans for those customers into accommodation and support, alongside providing appropriate tenancy training to ensure they can maintain their tenancy in the longer term and developing positive relationships and pathways with organisations to ensure early reporting, intervention and support is available for households.
Qualifications & Experience
- 5 A-C, New Grade 4-9 (or equivalent) at GCSE level including Maths and English.
- To be resourceful and able to innovate/act on own initiative in a consistent way whilst being responsive to the needs of others.
- To communicate clearly, concisely and courteously with the public, other professionals, and the media; both face to face and by telephone.
- The ability to provide information and advice in accurate spoken English.
- To demonstrate negotiating and persuading skills and work well within a team.
- To have an excellent understanding of the underlying causes of homelessness and associated needs, such as mental health, substance misuse, alcohol dependency etc.
- Along with a very strong knowledge of how social benefits and the welfare system operates.
- It is desirable that you have a minimum of two years post qualification experience in a professional capacity including working with the homeless and/or vulnerable customers.
- Previous experience of working in a Local Authority or Housing Association would be desirable.
Additional Information
- This is a full time 37 hours per week (which may include some weekend working).
- Salary of £31,206.00 to £33,819.00 per annum.
- Appointment to this post is subject to satisfactory clearance of an Enhanced disclosure check (Disclosure & Barring Services (DBS) under the Police Act 1997).
- You may be required to provide a suitable vehicle in connection with the duties of this post.
- To work outside normal office hours from time to time as the demands of the post and emergencies dictate in addition to the hours of the rota.
- This job includes duties that may require a substantial amount of physical effort and mobility on a frequent basis.
- The closing date for applications is 15th June 2026, but we reserve the right to close applications early if we receive a high volume of suitable applications.
- Wyre Forest District Council is an equal opportunities employer.
Homeless Support & Pathways Navigator employer: WMJobs
Wyre Forest District Council is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on employee development and a supportive work culture, staff are encouraged to grow their skills while working collaboratively to address homelessness and support vulnerable individuals. Located in a vibrant area, employees benefit from a fulfilling role that not only offers competitive salaries but also the chance to contribute to positive social change.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Support & Pathways Navigator
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that focus on homelessness. Building relationships can open doors to opportunities you might not find online.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your personal experiences or motivations for wanting to work in this field. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of homelessness issues and the welfare system. Be ready to discuss how you can contribute to developing pathway plans and supporting vulnerable customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Homeless Support & Pathways Navigator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Homeless Support & Pathways Navigator. We want to see how you can make a difference in supporting those who are homeless!
Showcase Your Communication Skills:Since clear communication is key in this role, use your application to demonstrate your ability to convey information effectively. Whether it’s through your writing style or examples of past interactions, let us see your skills shine!
Highlight Relevant Experience:If you've got experience working with vulnerable customers or in a similar field, make sure to bring that to the forefront. We’re looking for candidates who understand the complexities of homelessness and can navigate those challenges.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you understand the underlying causes of homelessness and the support systems in place. Brush up on your knowledge of social benefits and the welfare system, as this will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Experience
Be ready to discuss your previous experience working with vulnerable customers or in a Local Authority setting. Prepare specific examples of how you've successfully navigated challenges in these environments, as this will demonstrate your capability and resourcefulness.
✨Communication is Key
Practice clear and concise communication. You’ll need to convey information effectively to both clients and professionals. Consider role-playing common scenarios to enhance your negotiating and persuading skills, which are crucial for this role.
✨Demonstrate Initiative
Think of instances where you've acted on your own initiative to solve problems or improve situations. This role requires someone who can innovate and respond to the needs of others, so be prepared to share how you've done this in the past.
