At a Glance
- Tasks: Support waste management services through customer interactions via phone, email, and in-person.
- Company: Herefordshire Council, dedicated to serving the community.
- Benefits: Competitive salary, pension scheme, and flexible working options.
- Other info: Part-time role with a supportive team and growth opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Excellent communication and IT skills required.
The predicted salary is between 25989 - 28142 € per year.
Herefordshire Council is looking for a Technical Support Officer in Hereford. This part-time position supports waste management services, focusing on customer service interactions via phone, email, and in-person.
Candidates should have excellent communication and IT skills.
Benefits include:
- A salary range of £25,989 to £28,142 pro-rata
- Enrolment in the Local Government Pension Scheme
- Flexible working options
The closing date for applications is 1 June 2026.
Waste Services Support Specialist (Part-Time) in Hereford employer: WMJobs
Herefordshire Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a part-time Waste Services Support Specialist, you will enjoy flexible working options, competitive salary, and the security of the Local Government Pension Scheme, all while contributing to meaningful community services in the heart of Hereford.
StudySmarter Expert Advice🤫
We think this is how you could land Waste Services Support Specialist (Part-Time) in Hereford
✨Tip Number 1
Make sure you know the ins and outs of waste management services. Brush up on common customer queries and how to handle them. This will show you're not just interested in the role, but that you genuinely understand what it entails.
✨Tip Number 2
Practice your communication skills! Whether it's over the phone or face-to-face, being clear and friendly is key. We recommend doing mock interviews with friends or family to get comfortable with answering questions on the spot.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees at Herefordshire Council on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available to help you stand out from the crowd.
We think you need these skills to ace Waste Services Support Specialist (Part-Time) in Hereford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background fits with the Waste Services Support Specialist role, so don’t hold back on showcasing your customer service expertise!
Show Off Your Communication Skills:Since this role involves a lot of customer interactions, it’s crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language, and maybe even share a brief example of a time you handled a tricky customer situation.
Highlight Your IT Proficiency:We’re looking for someone who’s comfortable with technology, so be sure to mention any relevant IT skills or software you’ve used. This could include anything from managing databases to using specific waste management systems.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at WMJobs
✨Know Your Waste Management Basics
Before the interview, brush up on the key aspects of waste management services. Understand the common challenges and solutions in the industry, as this will show your genuine interest and knowledge about the role.
✨Show Off Your Communication Skills
Since this role involves customer service interactions, prepare examples that highlight your communication skills. Think of situations where you successfully resolved issues or helped customers, whether over the phone, via email, or face-to-face.
✨Familiarise Yourself with IT Tools
As a Waste Services Support Specialist, you'll likely use various IT systems. Familiarise yourself with common software used in customer service and waste management. If you have experience with specific tools, be ready to discuss how you've used them effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about team dynamics, the challenges faced by the waste management department, or how success is measured in this role. It shows you're engaged and serious about the position.
