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- Tasks: Provide essential business support to the Children & Young People Directorate.
- Company: Join a dedicated team at Herefordshire Council focused on making a difference.
- Benefits: Enjoy competitive salary, flexible working, and generous annual leave.
- Why this job: Make a real impact in children's lives while developing your skills.
- Qualifications: Experience in administration and minute-taking is essential.
- Other info: Be part of a supportive team with excellent career growth opportunities.
The predicted salary is between 22000 - 25000 ÂŁ per year.
A full business support function to all teams across the Children & Young People Directorate. This demanding yet highly rewarding role will suit a motivated and flexible individual with excellent attention to detail and an ability to interact confidently at all levels. You will have demonstrable communication and time management skills, with the ability to multi-task, prioritise a workload and work well under pressure and to deadlines. The work involves issues of a sensitive and confidential nature, and applicants will need to display a clear understanding of the need for complete confidentiality at both application and interview stage.
In return, we offer a comprehensive training programme covering all aspects of our service delivery. We embrace a “can do attitude” resulting in a team that is flexible and adaptable to meet the service requirements. We promote a “grow our own culture”, where staff are supported to develop and have pride in their contribution to better support the outcomes of children and their families. If you feel you would like to be part of this friendly team then we would like to hear from you.
About You
- You will have experience of working within an administration role.
- Minute taking experience is essential. Please evidence this within your application form.
- Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls.
- Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
- Collaborate effectively within a team environment.
- Knowledge of Microsoft applications including Word, Excel, Outlook and Teams are essential.
A full list of responsibilities is outlined within the job description; however, we are more focused on your drive, potential and aptitude for learning and provide a comprehensive induction and training for the right candidate.
We Offer
- Salary range of ÂŁ25,989 to ÂŁ28,142 per annum.
- Pension Scheme Enrolment in the Local Government (LGPS).
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period.
- Flexible working: including the potential for job-sharing, part-time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling.
- Payment of professional membership fees (based on role requirements).
- Pick your perks - access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Why Choose Us?
Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community. Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference. It’s an exciting time to join us. We’re investing in our people and our relational practice approach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care. If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: enquiries@hoopleresourcing.co.uk. If you’re shortlisted for interview and require any reasonable adjustments, our Children & Young People Recruitment Team will be happy to support you.
Creating an Inclusive Workplace
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people’s views and needs.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
How To Apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, the C&YP Recruitment Team will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too.
Note: Good luck, we’re looking forward to meeting you!
C&YP Business Support Officer Education Team in Hereford employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land C&YP Business Support Officer Education Team in Hereford
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Children & Young People Directorate. Understanding their goals and values will help you connect during the chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you can handle sensitive information, as this role requires a lot of discretion.
✨Tip Number 3
Dress the part! While it’s important to be comfortable, make sure you look professional for your interview. A smart appearance shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace C&YP Business Support Officer Education Team in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and application form to highlight how your skills and experiences align with the role of C&YP Business Support Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Minute-Taking Skills: Since minute-taking experience is essential, be sure to provide specific examples in your application. We want to see how you've successfully managed this task in previous roles, so don’t hold back!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to maintain professionalism in your written application. Show us your personality, but also demonstrate your understanding of confidentiality and sensitivity in the work we do.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures it gets to the right people quickly. Plus, it’s super easy to follow the steps laid out there, so you won’t miss anything important.
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the C&YP Business Support Officer role. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities outlined. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires excellent communication abilities, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to convey sensitive information or collaborate with a team. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Demonstrate Attention to Detail
Given the emphasis on detail in this role, be ready to discuss how you ensure accuracy in your work. You might want to bring up specific instances where your attention to detail made a difference, such as successful minute-taking or managing complex schedules. This will highlight your suitability for the position.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the training programme, or the council's approach to supporting children and young people. This not only shows your enthusiasm but also helps you gauge if the role and environment are the right fit for you.
