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- Tasks: Lead emergency call handling and support operational incidents in a dynamic control room.
- Company: Join Warwickshire Fire and Rescue Service, a supportive and inclusive local government team.
- Benefits: Enjoy competitive salary, generous pension, agile working, and extensive annual leave.
- Other info: Be part of a vibrant team committed to safeguarding and promoting welfare.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Must be a competent Firefighter or Crew Manager with strong communication skills.
The predicted salary is between 39256 - 40949 £ per year.
Warwickshire County Council, Warwickshire Fire and Rescue Service – Leamington Spa Headquarters
Salaried as Crew Manager (Control) £39,256 – £40,949 (competent)
We welcome applicants from competent Firefighters (Control) both internally and externally who may wish to develop into the Crew Manager (Control) role, and from existing competent Crew Manager (Control) who may wish to transfer to Warwickshire from another Fire and Rescue Service.
About Us
Based within our newly refurbished Control room, you’ll be joining our established team, working on a Watch Based flexible shift pattern which consists of 2 × day shift, 2 × night shifts, followed by 4 rota days. We are currently upgrading our Command and Control system, having recently replaced our telephony system so we can employ the latest technology available to provide an excellent service to the people of Warwickshire. As a department within Warwickshire County Council, you can join the Local Government Pension Scheme (LGPS), and experience all the benefits that being an employee brings.
About The Role
Deputising for the Watch Manager in their absence, you will be responsible for leading and co‑ordinating the core function of emergency call handling, mobilising of resources and supporting operational incidents. As a Crew Manager, you will be resilient and demonstrate excellent communications skills whilst delivering training and supporting Control Firefighters within your Team to ensure that high standards are maintained.
Key Requirements
- Lead the work of teams and individuals to achieve their Fire and Rescue objectives
- Maintain Fire & Rescue work activities to meet work objectives
- Manage information for Fire and Rescue Service operational activities
- Take responsibility for effective performance in Fire and Rescue
- Contribute to the development of teams in Fire and Rescue Service
- Investigate and report on Fire and Rescue incidents to inform future practice
- Lead and Support Control Operations to Resolve Events
For further information please see the Job Description and Person Specification. Candidates will need to demonstrate their professional competence and leadership behaviours as defined in the NFCC Leadership Framework and Core Code of Ethics. As part of your application, you are asked to complete and upload the Performance and Behaviours Application, detailing the skills and attributes you hold, which are relevant to this role. The application will consist of five separate areas: Personal Impact, Outstanding Leadership, Service Delivery, Organisational Effectiveness, Core Code of Ethics.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people's vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. We provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants.
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and access to Vivup benefits and discounts platform.
Additional Information
Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Successful applicants will be subject to a range of pre‑engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required. You must be able to speak and provide advice in accurate spoken English to the public.
For further information about the role please contact Station Manager Amanda Swinden or click on the link below to view our Fire Control pages within the Warwickshire Council web pages, to learn more about the role.
Closing Date: Midnight, Tuesday 31st March 2026
Interviews to take place April 9th / 10th
Fire Control Crew Manager employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Control Crew Manager
✨Tip Number 1
Get to know the team and the role! Before your interview, do a bit of research on Warwickshire Fire and Rescue Service. Familiarise yourself with their recent upgrades and how you can contribute to their mission. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your leadership skills! As a Crew Manager, you'll need to demonstrate outstanding leadership. Think of examples from your past experiences where you've led a team or handled a crisis. Be ready to share these stories during your interview to showcase your capabilities.
✨Tip Number 3
Show off your communication skills! Since this role involves coordinating emergency responses, being able to communicate clearly is key. During your interview, make sure to articulate your thoughts well and listen actively to the questions being asked.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Warwickshire County Council site. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there.
We think you need these skills to ace Fire Control Crew Manager
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand the Crew Manager (Control) role thoroughly. Dive into the job description and highlight key responsibilities and requirements. This will help us tailor your application to show how you fit the bill!
Showcase Your Skills: When filling out the Performance and Behaviours Application, be specific about your skills and experiences. Use examples that demonstrate your leadership, communication, and problem-solving abilities. We want to see how you can lead and support your team effectively!
Be Authentic: Don’t just regurgitate buzzwords; let your personality shine through! We’re looking for genuine passion and commitment to the Fire and Rescue Service. Share your story and what drives you to apply for this role – it makes a difference!
Apply Through Our Website: Make sure to submit your application via our official website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the resources you need to help you along the way. We can’t wait to hear from you!
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Crew Manager (Control). Familiarise yourself with the key requirements listed in the job description, such as leading teams, managing information, and supporting operational incidents. This will help you demonstrate your competence and readiness for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, especially in emergency situations. Think about times when you've led a team or made critical decisions under pressure. This is crucial, as the interviewers will be looking for evidence of your capability to lead and support Control Firefighters effectively.
✨Communicate Clearly and Confidently
As a Crew Manager, excellent communication skills are essential. Practice articulating your thoughts clearly and confidently. You might even want to do mock interviews with a friend or colleague to refine your delivery and ensure you can convey your ideas effectively during the actual interview.
✨Align with Their Values
Warwickshire County Council values inclusivity and support for its employees. Be prepared to discuss how your personal values align with theirs, particularly around safeguarding and promoting welfare. Showing that you resonate with their vision will make a positive impression on the interviewers.