Family Help Worker - Specialising in Domestic Abuse Support

Overview

Family Help Worker – Specialising in Domestic Abuse Support

City of Wolverhampton Council is recruiting for a Family Help Worker to specialise in Domestic Abuse Support. Salary £36,363 – £40,777 (Grade 6). Hours: 37 per week (this post is available as a job share). Contract: fixed term / secondment until 31 March 2026. Location: City Wide Family Hubs.

This is a fantastic opportunity if you have experience in working with families impacted by domestic abuse and you want to make a real difference. We need someone like you to help us deliver excellent support to the children and families in our city.

What is the role?

You will:

• Work directly with children, young people and their families in order to promote, strengthen and develop the potential of parents/carers and their children in order to prevent children suffering significant harm and/or becoming looked after.
• Undertake or contribute to multi-agency assessments of children and families in need of help and support.
• Adopt a preventative approach to supporting children, young people and their families.
• Manage a caseload of children/young people and groupwork, adopting a flexible and creative approach.

What you’ll need

• NVQ level 3 or equivalent in Education, Health or Social Care, Community Development (e.g. CACHE/NNEB), BTEC National Diploma in Nursery Nursing, RGN or Diploma in Youth & Community Work.
• The achievement of English and Maths or equivalent to level 2 of the National Qualification Framework.
• Significant post-qualifying experience in a relevant field (e.g. Education, Social Care, Early Years) including supporting children and families in groups and individually within frameworks; experience of community development work; conducting assessments of need in relation to children and families; experience of working in a diverse community.

For your valued contribution we offer

• Fantastic learning and development offer including access to Research in Practice
• Vibrant and active employee networks including four staff equality forums (Race Religion and Belief; Disability and Age; Gender Maternity and Paternity and LGBT+)
• Access to an external and independent confidential reporting service for employee concerns to be raised (“Safe Place”)
• Commitment to eliminating discrimination and supporting employee wellbeing to ensure a good work/life balance, including a strong employee assistance scheme and wellbeing offer

Please note, internal candidates should have sought agreement from their line manager before applying.

This post is subject to a satisfactory DBS (Disclosure and Barring Service) check.

For more information on these posts, please contact: Sharon.Leonard@wolverhampton.gov.uk

Interviews and written exercise will take place on week commencing 29th September 2025. Children and Young People’s Panel will take place on Saturday 11th October 2025. For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for \”touch down\” space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements. Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents. We are a Disability Confident Employer, and we have recognitions including Stonewall Gold Award and the RACE Code Quality Mark. We offer a guaranteed interview for applicants meeting essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join.

Attached documents

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Human Resources Services