At a Glance
- Tasks: Support individuals with additional needs to find and secure employment.
- Company: Join Telford & Wrekin Council's Job Box team making a real difference in the community.
- Benefits: Enjoy competitive pay, generous leave, flexible working, and staff discounts.
- Other info: This role requires face-to-face interaction and a commitment to diversity.
- Why this job: Be part of exciting new projects that empower local people and promote equality.
- Qualifications: No prior experience needed; just a passion for helping others succeed.
The predicted salary is between 28800 - 43200 £ per year.
Telford & Wrekin Council – Job Box Team
We are looking to recruit Employment Specialists to start as soon as possible. These roles will work within the Job Box team to provide supported employment as part of the Connect to Work program.
Overview
This role is about working with people who need additional support to engage with and access the world of work. It is a customer-facing (face‑to‑face, not remote or home working) role managing a caseload of up to 25 customers who will be at varying stages of their journey into paid work. You will use the place‑and‑train model of supported employment and its associated approaches to identify needs and progress people into work.
Responsibilities
- Engage directly with customers to assess their skills, knowledge, and aspirations.
- Identify suitable workplace placements and coach customers for tasks and duties.
- Communicate at a variety of levels to promote the program to employers and support employers with reasonable adjustments and job carving.
- Advocate on behalf of the customer and challenge discrimination where necessary.
- Maintain accurate case records and produce required reporting.
Qualifications & Experience
- Commitment to equality of opportunity for everyone.
- Understanding of the place‑and‑train model (training provided).
- Any experience in a similar role or area of work is an advantage.
- Welcomed qualities: enthusiastic, resilient, patient, supportive, outcome focused.
Benefits
- Competitive rates of pay.
- Automatic access to a secure, flexible and tax‑efficient Local Government Pension Scheme.
- Staff benefits and discounts including salary sacrifice schemes.
- Free on‑site parking.
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day.
- Free access to our employee assistance programme and confidential counselling.
- Flexible and mobile working policy – hybrid model of working with a combination of time in the office and at home.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves regulated activities with children and vulnerable adults if you are barred from working with one or both groups.
Please note that Telford & Wrekin Council does not hold a sponsorship licence for visas.
Attached documents: 0867 Employment Specialist.docx.
Employment Specialist in Telford employer: WMJobs
Telford & Wrekin Council is an exceptional employer that prioritises diversity and inclusion, fostering a supportive work culture where every employee can thrive. With competitive pay, generous leave entitlements, and a commitment to personal development, employees are empowered to grow their careers while making a meaningful impact in the community. The flexible working policy and access to various staff benefits further enhance the appeal of joining the Job Box team, especially for those passionate about supporting individuals on their journey to employment.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Specialist in Telford
✨Tip Number 1
Familiarise yourself with the principles of supported employment and the place and train model. Understanding these concepts will help you demonstrate your commitment to the role and show that you're ready to engage with customers effectively.
✨Tip Number 2
Network with local employers and organisations that support individuals with disabilities or complex needs. Building these connections can give you insights into potential job placements and show your proactive approach to finding opportunities for your future customers.
✨Tip Number 3
Prepare to discuss your strategies for advocating on behalf of customers. Think about how you would handle challenging situations, such as discrimination, and be ready to share examples of how you would promote equality and inclusion in the workplace.
✨Tip Number 4
Showcase your enthusiasm for working directly with people. Be prepared to share experiences where you've supported others, highlighting your patience and resilience, as these qualities are essential for an Employment Specialist.
We think you need these skills to ace Employment Specialist in Telford
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Employment Specialist position. Highlight key skills such as communication, adaptability, and a commitment to equality of opportunity.
Tailor Your Application:Craft your application specifically for this role. Use examples from your experience that demonstrate your ability to support individuals in their journey to employment, particularly in customer-facing situations.
Showcase Relevant Experience:Even if you don't have direct experience with the place and train model, mention any related roles or experiences that showcase your skills in supporting others, engaging with employers, or advocating for clients.
Express Your Enthusiasm:Convey your passion for helping people find employment and your belief in their potential. This role requires patience and resilience, so make sure to reflect these qualities in your application.
How to prepare for a job interview at WMJobs
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Employment Specialist. Familiarise yourself with the supported internship pilot and the Connect to Work programme, as well as the place and train model of supported employment.
✨Show Your Commitment to Equality
Demonstrate your commitment to equality of opportunity during the interview. Share examples of how you've supported individuals from diverse backgrounds or advocated for those facing discrimination in the workplace.
✨Prepare for Customer Engagement Scenarios
Since this role involves direct interaction with customers, be ready to discuss how you would manage a caseload and engage effectively with individuals at different stages of their employment journey. Think of specific strategies you might use to motivate and support them.
✨Highlight Your Communication Skills
Effective communication is key in this role, especially when liaising with employers. Be prepared to discuss how you would adapt your communication style to connect with various stakeholders and promote both the programme and the individuals you support.
