At a Glance
- Tasks: Support tenants and landlords, resolve housing issues, and improve housing standards.
- Company: Dudley Metropolitan Borough Council, committed to making a difference in people's lives.
- Benefits: Competitive salary, 37 hours per week, and a chance to impact the community.
- Other info: Join a diverse team dedicated to improving the private rented sector.
- Why this job: Make a real difference in housing standards and tenant protection in Dudley.
- Qualifications: Experience in housing-related roles and knowledge of landlord-tenant law required.
The predicted salary is between 34650 - 42350 £ per year.
Are you passionate about protecting tenants, improving housing standards and making a real difference in people's lives? Dudley Council is seeking a knowledgeable and motivated Tenancy Development Officer to join our Private Sector Housing Team. This is an exciting opportunity to work at the forefront of tenancy relations, housing advice and enforcement within the private rented sector.
The successful candidate will play a key role in supporting tenants, landlords and residents across the borough, helping to resolve complex housing issues, tackle poor housing practices and improve standards of housing management. The role will also support the Council in delivering new statutory responsibilities arising from the Renters' Rights Act 2025, ensuring residents receive effective advice, support and protection.
- Illegal eviction and harassment.
- Landlord and tenant disputes.
- Property disrepair and housing standards.
- Tenancy sustainment and homelessness prevention.
- Housing law and tenancy rights.
- Enforcement action, civil penalties and legal proceedings where appropriate.
You will undertake investigations, gather and assess evidence, prepare reports and legal documentation, and support enforcement action to ensure compliance with housing legislation. The role includes representing the Council at court, tribunals and other hearings where required.
Working closely with tenants, landlords, legal services, the Police, Homelessness Services and a range of partner organisations, you will help deliver positive outcomes for residents while contributing to the development of a fair, safe and well-managed private rented sector.
We are looking for an individual who:
- Has experience working within a housing-related, regulatory or enforcement environment.
- Has knowledge of landlord and tenant law and the issues affecting the private rented sector.
- Has experience providing housing advice and resolving tenancy disputes.
- Can investigate complaints, analyse evidence and manage complex casework.
- Has excellent communication, negotiation, relationship-building abilities, and problem-solving skills.
- Is confident working with a range of stakeholders and partner agencies.
- Can prepare professional reports, correspondence and legal documentation such as evidence for court proceedings.
- Is committed to providing an excellent customer-focused service.
- Is keen to develop expertise in tenancy relations, enforcement and emerging legislative changes affecting the private rented sector.
Due to the nature of the role, including investigative duties, work with vulnerable residents and attendance at court proceedings, this post is subject to a satisfactory DBS check.
Join us and help protect residents, improve housing standards and shape the future of the Private Rented Sector in Dudley.
Tenancy Development Officer in Dudley employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Development Officer in Dudley
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Tenancy Development Officer in Dudley
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at WMJobs
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from WMJobs.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show WMJobs that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
