Student Services & Guidance Assistant in Dudley

Student Services & Guidance Assistant in Dudley

Dudley Full-Time 25274 - 26031 £ / year (est.) No working from home possible
WMJobs

At a Glance

  • Tasks: Assist students with queries and provide guidance on services.
  • Company: Dudley College of Technology, a leading further education college in the UK.
  • Benefits: Competitive salary, inspiring facilities, and a supportive work environment.
  • Other info: Join a diverse team committed to equal opportunities and student success.
  • Why this job: Make a difference in students' lives while working in a vibrant educational setting.
  • Qualifications: Enthusiasm for helping others and strong communication skills.

The predicted salary is between 25274 - 26031 £ per year.

£25,274 - £26,031 per annum

Dudley College of Technology is one of the most successful further education colleges in the UK, providing a wide range of education and training programmes across the West Midlands. With a large estate centred on the Dudley and Brierley Hill Learning Quarters, it provides inspirational facilities, in which students can access world‑leading technology at the forefront of Further Education. Graded ‘Good’ by Ofsted in our most recent inspection in 2023, success rates for learners, across all programmes, are on or significantly above national benchmarks.

We are looking to recruit an enthusiastic Learner Services Assistant to act as first‑line response in dealing with all Learner Services queries. To process applications and liaise with curriculum where required for all Learner Services functions. To contribute to an information, advice, and guidance service for current and potential learners.

All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks where the applicant will be employed in a regulated activity.

Closing date – 4th June 2026.

Dudley College of Technology is an equal opportunities employer and welcomes applicants from all backgrounds.

Student Services & Guidance Assistant in Dudley employer: WMJobs

Dudley College of Technology is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and professional development. With access to state-of-the-art facilities and a commitment to educational excellence, employees are empowered to make a meaningful impact on learners' lives while enjoying competitive benefits and growth opportunities in the heart of the West Midlands.

WMJobs

Contact Details:

WMJobs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Student Services & Guidance Assistant in Dudley

Tip Number 1

Network like a pro! Reach out to current or former employees at Dudley College of Technology on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.

Tip Number 2

Prepare for the interview by researching the college's values and recent achievements. We want to show that we’re not just interested in the job, but also in being part of their success story.

Tip Number 3

Practice common interview questions with a friend or in front of the mirror. Let’s make sure we can confidently explain how our skills match what they’re looking for in a Learner Services Assistant.

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s just good manners!

We think you need these skills to ace Student Services & Guidance Assistant in Dudley

Communication Skills
Customer Service
Problem-Solving Skills
Attention to Detail
Organisational Skills
Teamwork
Information Management

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for helping students shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our Learner Services.

Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Student Services & Guidance Assistant.

Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’d be a great fit!

Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at WMJobs

Know Your Stuff

Make sure you understand the role of a Learner Services Assistant inside out. Familiarise yourself with Dudley College of Technology's mission, values, and the specific services they offer. This will help you answer questions confidently and show that you're genuinely interested in the position.

Prepare for Common Questions

Think about the types of questions you might be asked, such as how you would handle a difficult learner query or your experience with processing applications. Practising your responses can help you articulate your thoughts clearly during the interview.

Show Enthusiasm

Dudley College is looking for someone enthusiastic about supporting learners. Be sure to convey your passion for education and helping others. Share any relevant experiences that highlight your commitment to student services and guidance.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the college faces in learner services, or how success is measured in this role. This shows that you’re engaged and thinking critically about how you can contribute.