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- Tasks: Lead a team to deliver top-notch planning services for housing repairs.
- Company: Dudley Metropolitan Borough Council, committed to community and professional growth.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and a passion for customer service.
- Other info: Flexible working options and a culture of continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Hours: 37 Hours per week
Fixed Term: 12 Months
Salary: Grade 7
Location: St James Road, Dudley
Directorate: Housing Maintenance
The role involves working closely with team managers, planning and operational staff to help manage a professional customer‑focused planning service within the Housing Maintenance Team. You would be responsible for leading and managing a team of reactive repairs planners engaged in the provision of a specialised customer service function responding to repairs enquiries from council tenants to provide an efficient and effective repairs service across the borough of Dudley.
Additionally, we promote a culture of continuous professional development within the team and encourage all team members to take advantage of learning and development opportunities to support their individual development in this position.
If you feel you are suitable for this position, we would encourage you to apply. The full Job Description and Person Specification are attached for your reference.
If you would like any further information or would like to talk informally regarding the vacancy, please contact Team Manager Graham Bishop at graham.bishop@dudley.gov.uk.
Workplace Attendance: Working in the office 3+ days a week (pro‑rata) or Onsite full time.
To demonstrate Dudley’s commitment to diversity and inclusion and reduce bias in the recruitment process, your personal data will be anonymised when you apply. Please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy. Online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning at 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.
Planning Team Leader in Dudley employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Team Leader in Dudley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dudley MBC on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Planning Team Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We suggest role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've successfully managed teams or improved processes in previous roles. We want to see how you can bring that experience to Dudley!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Planning Team Leader in Dudley
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what they're looking for, so make sure you highlight those in your application!
Tailor Your Application: Don’t just send a generic application! We recommend personalising your cover letter and CV to reflect the specific requirements of the Planning Team Leader role. Show us why you're the perfect fit for this position!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This will help us understand your potential quickly!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details, and it ensures that your application is processed correctly. Plus, it’s super simple!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you understand the role of a Planning Team Leader inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around managing a team and providing customer-focused services. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight how you fostered a culture of continuous professional development, as this aligns with what the council is looking for. Be ready to discuss how you motivate and support your team.
✨Understand the Local Context
Research Dudley and its housing maintenance needs. Knowing about local issues or recent developments can give you an edge in the interview. It shows that you’re not just applying for any job, but that you’re specifically interested in making a difference in the Dudley community.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or opportunities for professional development. It demonstrates your enthusiasm for the role and helps you gauge if the position is the right fit for you.