At a Glance
- Tasks: Design and deliver engaging training to empower the Housing and Communities workforce.
- Company: Dudley Metropolitan Borough Council, committed to equal opportunities and community service.
- Benefits: Competitive salary, flexible working, and a supportive environment for professional growth.
- Other info: Join a dynamic team focused on continuous learning and high-quality service delivery.
- Why this job: Make a real difference in housing services while developing your skills and career.
- Qualifications: Experience in training design and knowledge of social housing regulations required.
The predicted salary is between 35412 - 38220 £ per year.
The role is to provide comprehensive training and development interventions to empower the Housing and Communities workforce to deliver exceptional, customer‑focused service. This includes designing, developing, delivering and evaluating a variety of in‑house courses, identifying and sourcing external training to meet specific professional or health and safety requirements (e.g. Housing Maintenance and Construction, Housing Legislation), and supporting the ongoing implementation of the Social Housing (Regulation) Act requirements, including the Competence and Conduct Standard and the professionalism agenda across Housing Services.
Working conditions
- Hours: 37 hours
- Salary: £35,412 – £38,220 (Grade 8)
- Location: 3 St James’s Road, Dudley, DY1 1HZ
Qualifications and experience
- Ability to design, develop and facilitate a range of CPD workshops, events and blended learning solutions to meet training needs in line with the Council’s strategic objectives, including training that supports compliance with the Competence and Conduct Standard, professional practice, ethical behaviours and continual professional development within Housing Services, and to support staff across the Housing and Assets Group.
- Demonstrable knowledge and understanding of the Social Housing regulatory framework, including the Competence and Conduct Standard, and the importance of professionalism, skills, behaviours and continuous learning in delivering high‑quality housing services.
- Excellent interpersonal and communication skills.
- Excellent facilitating, coaching, and influencing skills to train, guide and advise colleagues across the organisation.
- A clear thinker with a creative and innovative solution‑focused approach, capable of working with all levels of staff.
Benefits
- Salary range: £35,412 – £38,220 (Grade 8).
- Working in the office 3+ days a week (pro‑rata).
- Benefits list available via Employee Benefits List.pdf (attached).
Equal Opportunity
Dudley Metropolitan Borough Council is an equal opportunities employer and encourages people from all backgrounds to apply. The Council complies with the relevant equality and privacy legislation and provides a fair recruitment process for all candidates.
Learning & Development Officer in Dudley employer: WMJobs
Dudley Metropolitan Borough Council is an exceptional employer that prioritises the professional development of its staff, offering a supportive work culture where continuous learning and ethical practice are at the forefront. Located in Dudley, the Council provides comprehensive training opportunities, competitive salaries, and a commitment to diversity and inclusion, making it an ideal place for individuals passionate about delivering high-quality housing services and contributing to their community.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Officer in Dudley
✨Tip Number 1
Network like a pro! Reach out to people in the housing and communities sector on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the latest trends in housing legislation and training methods. We want you to impress with your knowledge and show that you’re ready to hit the ground running!
✨Tip Number 3
Don’t forget to showcase your skills! Bring along examples of your previous training materials or workshops you’ve facilitated. We love seeing how you can make a difference in the learning and development space.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to contribute to our mission in housing services.
We think you need these skills to ace Learning & Development Officer in Dudley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Learning & Development Officer. We want to see how you can empower the Housing and Communities workforce!
Showcase Your Creativity:Since the role involves designing and delivering training, don’t shy away from showcasing your creative side! Share examples of innovative training solutions you've developed in the past.
Highlight Your Communication Skills:Excellent interpersonal and communication skills are key for this role. Use your application to demonstrate how you've effectively communicated and influenced others in previous positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you brush up on the Social Housing regulatory framework and the Competence and Conduct Standard. Being able to discuss these topics confidently will show that you're not just familiar with the role, but that you’re genuinely invested in delivering high-quality housing services.
✨Showcase Your Creativity
Since the role involves designing and developing training courses, come prepared with examples of innovative training solutions you've implemented in the past. Think about how you can tailor your approach to meet the specific needs of the Housing and Communities workforce.
✨Practice Your Communication Skills
Excellent interpersonal skills are a must for this position. During the interview, focus on how you communicate your ideas clearly and effectively. You might even want to prepare a mini-presentation on a training topic relevant to the role to demonstrate your facilitation skills.
✨Be Ready to Discuss Continuous Learning
This role is all about empowering others through training and development. Be prepared to talk about your own commitment to continuous professional development and how you can inspire others to embrace learning within the organisation.
