Insurance Claims Handling Assistant in Dudley
Insurance Claims Handling Assistant

Insurance Claims Handling Assistant in Dudley

Dudley Full-Time 24600 - 25800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with insurance claims, focusing on personal injury and property claims.
  • Company: Join Dudley Metropolitan Borough Council's dynamic Insurance Team.
  • Benefits: Competitive salary, flexible working hours, and great terms and conditions.
  • Why this job: Make a difference in the community while developing your skills in insurance.
  • Qualifications: Experience in insurance claims handling and strong communication skills required.
  • Other info: Opportunity for career growth in a supportive environment.

The predicted salary is between 24600 - 25800 £ per year.

We have an opportunity for an experienced Insurance Claims Handling Assistant. You will be joining an existing Insurance Team within Financial Services. Reporting directly to the Senior Claims Handler / Insurance Manager, you will assist with cases in the small claims team, dealing principally in personal injury and third party property claims associated with Public and Employers liability.

Other responsibilities will include (but not limited to):

  • Assisting with procurement activities
  • Insurance renewals
  • Internal and external stakeholder communications
  • Day-to-day administration of the Insurance Programme and systems

We offer excellent terms and conditions and flexible working subject to business needs. Workplace Attendance: Working in the office 3+ days a week (pro-rata) or onsite full time.

Responsibilities:

  • Assist with cases in the small claims team, dealing principally in personal injury and third party property claims associated with Public and Employers liability.
  • Support procurement activities, insurance renewals, and day-to-day administration of the Insurance Programme and systems.
  • Engage with internal and external stakeholders and maintain effective communications on insurance matters.

Qualifications / Experience:

  • Experience in insurance claims handling, particularly in personal injury and third party property claims.
  • Ability to support procurement activities and manage insurance renewals.
  • Strong administrative skills and stakeholder communication abilities.

Other Information:

All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form or interview techniques, please contact Dudley Adult and Community Learning or the HR Resourcing team for assistance.

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness, and may share information internally and with external organisations to protect public funds and prevent or detect crime, where the law allows. The Council’s Privacy and Disclaimer Statement can be accessed on the website.

Insurance Claims Handling Assistant in Dudley employer: WMJobs

Dudley Metropolitan Borough Council is an excellent employer, offering a supportive work environment that values flexibility and employee well-being. With competitive salaries and opportunities for professional growth within the Financial Services team, employees can thrive in their roles while contributing to the community. The council's commitment to effective communication and collaboration ensures that every team member feels valued and engaged in meaningful work.
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Contact Detail:

WMJobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Claims Handling Assistant in Dudley

✨Tip Number 1

Get to know the company! Research Dudley Metropolitan Borough Council and their insurance team. Understanding their values and recent projects can help you tailor your conversation during interviews.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to insurance claims handling. We recommend role-playing with a friend or using online resources to boost your confidence.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Dudley Council.

We think you need these skills to ace Insurance Claims Handling Assistant in Dudley

Insurance Claims Handling
Personal Injury Claims
Third Party Property Claims
Public Liability
Employers Liability
Procurement Activities
Insurance Renewals
Stakeholder Communication
Administrative Skills
Effective Communication
Attention to Detail
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Insurance Claims Handling Assistant role. Highlight your experience in handling personal injury and third-party property claims, as well as any relevant administrative skills. We want to see how your background fits with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about insurance claims handling and how your skills align with our needs. Keep it concise but engaging – we love a good story that showcases your experience.

Show Off Your Communication Skills: Since you'll be engaging with stakeholders, it's crucial to demonstrate your communication abilities. In your application, mention specific instances where you've successfully communicated complex information or resolved issues. We appreciate clear and effective communicators!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details you need about the role and our team there. We can't wait to hear from you!

How to prepare for a job interview at WMJobs

✨Know Your Claims Inside Out

Make sure you brush up on your knowledge of personal injury and third-party property claims. Familiarise yourself with the key processes and terminology used in insurance claims handling, especially those related to Public and Employers liability. This will help you answer questions confidently and demonstrate your expertise.

✨Show Off Your Communication Skills

Since you'll be engaging with various stakeholders, it's crucial to showcase your communication abilities during the interview. Prepare examples of how you've effectively communicated with clients or colleagues in past roles. This will highlight your capability to maintain effective communications on insurance matters.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in claims handling. Think about past experiences where you successfully managed a claim or resolved an issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

✨Demonstrate Your Administrative Skills

As the role involves day-to-day administration of the Insurance Programme, be prepared to discuss your organisational skills. Bring examples of how you've managed administrative tasks efficiently in previous jobs. This will show that you're capable of supporting procurement activities and managing insurance renewals seamlessly.

Insurance Claims Handling Assistant in Dudley
WMJobs
Location: Dudley

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