Dudley Metropolitan Borough Council is seeking Customer Services Advisors to provide contact centre service delivery and guidance on council services. The role includes interviewing customers by phone, in person, or electronic means to determine eligibility and raise service requests.
Hours are 37 per week with shifts Monday to Friday; the salary is Grade 5 (£27,274–£29,071). Location is variable around the Dudley Borough.
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Customer Services Advisor — Dynamic Local Council Support in Dudley employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive and friendly work environment for Social Workers in the picturesque Malvern Hills area. With a strong emphasis on professional development, flexible working arrangements, and a commitment to employee well-being, you will thrive in a culture that values collaboration and innovation. Join a dedicated team where your contributions are recognised and where you can make a meaningful impact in the lives of those you support.
