At a Glance
- Tasks: Support social workers by managing children's files and records.
- Company: Join Dudley Metropolitan Borough Council's dedicated Children in Care team.
- Benefits: Full-time role with a supportive work environment and career growth.
- Other info: Diversity and inclusion are at the heart of our recruitment process.
- Why this job: Make a difference in children's lives while developing your professional skills.
- Qualifications: Attention to detail and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
Dudley Metropolitan Borough Council is looking for a dedicated full‑time permanent Business Support Officer to join the Children in Care team. The role supports social workers and their manager in maintaining children's files and records, and in supporting service needs. Ideal candidates have a keen eye for detail, confidence in Microsoft Office, and experience in a similar environment or transferable skills.
Responsibilities
- Process passports, birth certificates and national insurance applications
- Ensure compliance with health check requirements
- Take and manage meeting notes
- Manage the team mailbox
- Operate telephony systems
Working Conditions
Location: Cable Plaza, Waterfront. Hours: 37 per week. Working in office 3+ days a week (pro‑rata) or full‑time onsite.
Qualifications
Attention to detail, proficiency with Microsoft Office, and previous experience in a similar environment or transferable skills.
Diversity & Rights
We are committed to diversity and inclusion and to reducing bias in recruitment. All candidates must provide proof of right to work in the UK. Dudley MBC does not sponsor applicants who lack UK right to work.
Business support officer (Children In care) in Dudley employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Business support officer (Children In care) in Dudley
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like WMJobs and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Business support officer (Children In care) in Dudley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
