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- Tasks: Join us in registering key life events like births and marriages at Birmingham Register Office.
- Company: Birmingham City Council is a leading employer committed to diversity and community service.
- Benefits: Enjoy flexible working options and a supportive environment for personal development.
- Why this job: Make a real impact during significant moments in people's lives while working in a dynamic team.
- Qualifications: Must be organised, detail-oriented, and fluent in English; previous experience in customer service is a plus.
- Other info: This role requires a Basic DBS check and proof of Right to work in the UK.
The predicted salary is between 22600 - 32600 £ per year.
WMJobs Birmingham, England, United Kingdom
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WMJobs Birmingham, England, United Kingdom
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Birmingham City Council,
Deputy Register of Births Deaths Stillbirths Marriage Civil Partnerships
Permanent
Grade 3 £26,409 – £32,654
Consultation grade – subject to formal evaluation under the Pay Equity Review and service redesign
Working 36.5 hours per week
This is an interesting opportunity to work in the largest registration district in England and Wales. Based at Birmingham Register Office, you will be involved in many aspects of registration work including, registering births, deaths and marriages / civil partnerships via face to face appointments, certificate production and other duties required under the Registration Acts and Regulations.
You should be helpful and understanding of your customers needs during times of their key life events. You will need to be flexible and able to work under pressure in order to meet changing deadlines. You must be a motivated, committed individual who understands the demands of working within civil registration.
Excellent organisational, keyboard and communication skills together with a meticulous attention to detail are required.
You must be able to work independently and be an effective team player.
This post is covered by Part 7 of the immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.
For any informal enquires please contact: Joanne Jinks Jo.a.jinks@birmingham.gov.uk or Jacqueline Mills: jacqueline.mills@birmingham.gov.uk
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Interviews for this post will take place in person. Shortlisted candidates will be provided with further information.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Basic DBS check will be undertaken for the successful candidate.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
Seniority level
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Seniority level
Not Applicable
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Human Resources Services
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Deputy Registrar employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Registrar
✨Tip Number 1
Familiarise yourself with the registration process for births, deaths, and marriages. Understanding the legal requirements and procedures will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive situations. As a Deputy Registrar, you'll be dealing with people during significant life events, so being empathetic and clear in your communication is key.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or deadlines in previous roles. This will help you stand out as someone who can handle the pressures of the job effectively.
✨Tip Number 4
Reach out to current or former employees in similar roles to gain insights about their experiences. This can provide you with valuable information that you can use to tailor your approach during the interview process.
We think you need these skills to ace Deputy Registrar
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Deputy Registrar position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Highlight any previous roles that involved customer service, registration work, or administrative tasks.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and how you can contribute to Birmingham City Council. Mention your ability to handle sensitive situations and your organisational skills, as these are crucial for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at WMJobs
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Deputy Registrar. Familiarise yourself with the registration process for births, deaths, and marriages, as well as the relevant legislation. This will help you answer questions confidently and demonstrate your knowledge.
✨Show Empathy and Understanding
Given the sensitive nature of the role, it's crucial to convey empathy during the interview. Be prepared to discuss how you would handle difficult situations or emotional customers, showcasing your ability to support individuals during key life events.
✨Highlight Organisational Skills
The job requires excellent organisational skills, so be ready to provide examples of how you've managed multiple tasks or deadlines in previous roles. Discuss any tools or methods you use to stay organised and ensure accuracy in your work.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the team dynamics, challenges faced by the department, or opportunities for professional development. This shows your genuine interest in the role and the organisation.