At a Glance
- Tasks: Lead and inspire a dedicated care team to support adults with complex needs.
- Company: Solihull Metropolitan Borough Council, committed to quality care and inclusivity.
- Benefits: Competitive salary, Local Government Pension Scheme, and attractive staff benefits.
- Other info: Join a supportive environment focused on quality care and personal growth.
- Why this job: Make a real difference in people's lives while enjoying work-life balance.
- Qualifications: Experience in care settings and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Solihull Metropolitan Borough Council, Lead with purpose. Inspire with compassion. Make everyday matter. Are you an experienced care leader looking for a role where you can make a real difference without compromising on support, standards or work-life balance? Do you want to use your skills in a role where your values are shared, your voice is heard, and quality of care comes first? We’re looking for exceptional Deputy Managers to help lead our residential services – supporting adults with learning disabilities and complex needs to live fulfilling, safe and meaningful lives.
We are currently recruiting for two full-time Deputy Manager positions within our residential services. One opportunity is a permanent post based at Stapleton Drive, and the other is a temporary role at Creynolds Lane. However, we take a ‘one service’ approach – and Deputy Managers may be required to work at any location across the services in the borough of Solihull. Both roles offer the chance to play a key part in leading high‑quality care, supporting dedicated teams, and making a meaningful difference to the lives of those we support.
About The Role
- Lead the service in the absence of the Registered Manager.
- Manage, motivate and develop a dedicated care team.
- Ensure compliance with CQC standards with a focus on quality and sustainability.
- Support service stability and continuous improvement through practical leadership.
- Balance oversight with a visible, hands‑on presence in the service.
- Champion person‑centred care and robust safeguarding practice.
- Share best practice and support service development.
You will also play a vital role in ensuring consistent leadership across the service, taking part in a 24‑hour on‑call rota and working flexibly across evenings, weekends and bank holidays as part of a rota, helping to maintain high‑quality care and support when it matters most.
What You’ll Bring
- Proven experience in residential or care settings supporting complex needs.
- Strong knowledge of safeguarding and care regulations.
- Experience leading, supervising and supporting staff teams.
- Confidence in decision‑making, with strong communication and IT skills.
- Level 4 Diploma in Adult Care or equivalent (or willingness to work towards).
We Will Offer You
- A supportive, values‑driven leadership environment.
- Strong organisational support for your role.
- A focus on quality care over profit‑driven targets.
- Manageable workload and realistic expectations.
- A competitive salary with access to the Local Government Pension Scheme.
- Attractive staff benefits including discounts and wellbeing support.
Don’t Miss Out – Apply Today! If you are a passionate leader committed to delivering high‑quality care, apply now and help us create environments where people thrive.
Our Assessment Day is on Monday, 20 July 2026 at The Bluebell, West Mall, Chelmsley Wood, B37 5TN. Spaces are limited, so apply early to secure your place!
If you have a specific question regarding this post, please email Tracie Hammond (Registered Care Manager) at tracie.hammond@solihull.gov.uk.
To help us maintain the highest standards of safe recruitment, we’ll request employment references for all successful candidates after interview. This will include your current or most recent employer (or training provider), with additional references needed where the last three years aren’t fully covered. Some roles may require further checks in line with regulatory requirements, and personal references will only be considered in exceptional cases.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit. Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.
Deputy Managers (Provider Services) employer: WMJobs
Solihull Metropolitan Borough Council is an exceptional employer that prioritises quality care and employee well-being. With a supportive, values-driven leadership environment, staff enjoy manageable workloads, competitive salaries, and access to attractive benefits, including discounts and wellbeing support. The council fosters a culture of inclusivity and personal growth, making it an ideal place for passionate leaders to thrive while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Managers (Provider Services)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at WMJobs.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from WMJobs!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like WMJobs, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at WMJobs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Managers (Provider Services)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to WMJobs:Before hitting send, make sure to tailor your application specifically to WMJobs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at WMJobs
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
