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- Tasks: Support a team of Investigators and coordinate corporate activities to improve public services.
- Company: Local Government and Social Care Ombudsman, the voice of the public for over 50 years.
- Benefits: Hybrid working, competitive salary, and the chance to make a real difference.
- Why this job: Be part of a team that ensures fairness and improves local services for everyone.
- Qualifications: Strong organisational skills and a passion for public service.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Local Government and Social Care Ombudsman. For over 50 years we have been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We act with impartiality and make fair decisions after listening to both sides of the story and weighing up all the evidence.
The Role
As a Team Co-ordinator you will play a vital role in ensuring our organisation runs efficiently and effectively. This is not just an administrative role; you will also be closely involved in our casework, supporting us to meet organisational objectives. You will provide administrative and organisational support to a team of Investigators and assist in co-ordinating corporate activity. Your role will be varied and includes regular contact with internal and external stakeholders. You will also have the opportunity to be involved in our casework. This will involve making decisions on whether organisations we investigate have had an opportunity to respond to complaints. You will also play a vital role in ensuring that organisations deliver on the recommendations we make, ensuring that the people who use our service receive remedies for injustice, and that lessons are learned to improve the way services are run. You will report to the manager of an investigation team, either an Assessment Manager or Assistant Ombudsman. And while you will mainly support the one team, you will also work with a group of Team Co-ordinators to complete shared tasks or to cover leave.
Location
We offer hybrid working. Individuals will be allocated to either our Coventry or York office and will be expected to attend the office as and when required for in person tasks such as managing post, team meetings, training and other occasions. At present, we anticipate this will be a minimum of one day a month.
We particularly encourage applications from people from minority ethnic backgrounds who are currently under-represented within our organisation. The closing date for applications is 9am Monday 9nd February. Interviews will be held at on MS Teams week commencing 16th February.
Team Co-ordinator in Coventry employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Co-ordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the Local Government and Social Care Ombudsman. Understand their mission and values, and think about how your skills align with their goals.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on how you can contribute to the team and support casework effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Team Co-ordinator in Coventry
Some tips for your application 🫡
Know the Organisation: Before you start writing your application, take a moment to really understand what we do at the Local Government and Social Care Ombudsman. Familiarise yourself with our mission and values, as this will help you tailor your application to show how you can contribute to our goals.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are not just generic documents. Highlight your relevant experience and skills that align with the Team Co-ordinator role. Use specific examples to demonstrate how you've successfully managed tasks similar to those mentioned in the job description.
Be Clear and Concise: When writing your application, clarity is key! Keep your language straightforward and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know why you’re passionate about making a difference in public services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and the application process there!
How to prepare for a job interview at WMJobs
✨Know the Organisation
Before your interview, take some time to research the Local Government and Social Care Ombudsman. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Showcase Your Coordination Skills
As a Team Co-ordinator, you'll need to demonstrate your organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure that everything runs smoothly.
✨Prepare for Casework Discussions
Since the role involves casework, brush up on what that entails. Think about how you would approach decision-making in a fair and impartial manner. You might be asked situational questions, so consider scenarios where you've had to weigh evidence and make balanced decisions.
✨Engage with Stakeholders
Regular contact with internal and external stakeholders is key in this role. Be prepared to talk about your experience in stakeholder engagement. Highlight any instances where you've successfully communicated or collaborated with different parties to achieve a common goal.
