Local Government & Social Care Ombudsman in Coventry is seeking a Casework Advisor to join the Intake team. You will identify new complaints, accept complaints, explain the role of LGSCO and filter misdirected enquiries.
You will receive and process information via online complaints service, email, telephone or post from the public. You will gather and record enough information to enable investigation, and ensure accuracy in our complaints database.
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Casework Advisor: Frontline Enquiries Specialist in Coventry employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive and friendly work environment for Social Workers in the picturesque Malvern Hills area. With a strong emphasis on professional development, flexible working arrangements, and a commitment to employee well-being, you will thrive in a culture that values collaboration and innovation. Join a dedicated team where your contributions are recognised and where you can make a meaningful impact in the lives of those you support.
