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- Tasks: Monitor CCTV and intercom systems, ensuring safety and security in the community.
- Company: Join Sandwell Metropolitan Borough Council, dedicated to serving and improving local communities.
- Benefits: Enjoy flexible part-time hours and the chance to make a real impact in your community.
- Why this job: Be part of a supportive team while gaining valuable experience in public safety and community engagement.
- Qualifications: Must have a Level 2 Certificate for CCTV Operatives or equivalent.
- Other info: Apply quickly as positions may close early due to high demand.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for a Control Room Operator to work as part of a team to monitor and operate all systems within the Control Room in an efficient proactive and reactive manner. Systems to include: CCTV, door-entry control and intercom communications.
Responsibilities:
- To gather evidence of breaches of tenancy, anti-social behaviour and acts of a criminal nature.
- To communicate with and assist residents, members of the public and all partners as required.
Requirements:
- Level 2 Certificate for CCTV Operatives (Public Space Surveillance) B-Tech or equivalent.
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk.
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit Sandwell Council Jobs.
To apply please download the application and return to: Hrresourcing_applications@sandwell.gov.uk.
Control Room Operator employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as CCTV and intercom communications. Understanding how these systems work will not only boost your confidence but also demonstrate your proactive approach during any interviews.
✨Tip Number 2
Network with current or former Control Room Operators if possible. They can provide valuable insights into the role and the working environment, which can help you tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've had to handle challenging situations or communicate effectively with the public. This will showcase your problem-solving skills and ability to remain calm under pressure, both of which are crucial for a Control Room Operator.
✨Tip Number 4
Make sure to highlight any relevant certifications, especially the Level 2 Certificate for CCTV Operatives. If you have additional training or experience related to security or monitoring systems, be ready to discuss how that makes you a strong candidate for the role.
We think you need these skills to ace Control Room Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Control Room Operator position. Understand the key responsibilities, such as monitoring CCTV and assisting residents, to tailor your application accordingly.
Highlight Relevant Qualifications: Ensure that your CV and cover letter clearly highlight your Level 2 Certificate for CCTV Operatives or any equivalent qualifications. Mention any relevant experience in operating control room systems or dealing with public safety.
Use Specific Examples: In your application, provide specific examples of how you've successfully handled similar responsibilities in the past. This could include instances where you monitored systems effectively or resolved issues related to anti-social behaviour.
Follow Application Instructions: Pay close attention to the application instructions provided by Sandwell Metropolitan Borough Council. Make sure to download the application form, fill it out completely, and return it to the specified email address without missing any required documents.
How to prepare for a job interview at WMJobs
✨Know Your Systems
Familiarise yourself with the specific systems you'll be operating, such as CCTV and intercom communications. Understanding how these systems work will help you demonstrate your technical knowledge during the interview.
✨Showcase Your Communication Skills
As a Control Room Operator, effective communication is key. Be prepared to discuss examples of how you've successfully communicated with residents or team members in previous roles, especially in high-pressure situations.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be ready to explain how your skills and experiences align with the responsibilities outlined. Highlight any relevant experience in monitoring systems or handling anti-social behaviour.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the role and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
