At a Glance
- Tasks: Provide excellent customer service and handle vital registrations in a fast-paced environment.
- Company: Stoke-on-Trent City Council, committed to diversity and inclusion.
- Benefits: Earn £13.69 per hour with flexible casual hours.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Make a difference in your community while gaining valuable administrative experience.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 28500 - 28500 € per year.
Stoke-on-Trent City Council
Directorate: Resources
Section: Bank Staff
Location: Civic Centre
Grade: Level 5
Salary: £13.69 per hour
Hours: This post is casual; work in the casual pool is not guaranteed. The council is under no obligation to provide work, and you are under no obligation to accept it. Hours offered as and when needed.
Closing Date: The advert will close when sufficient casual staff have been offered the role.
The role involves general administrative duties within the registrars team in a fast-paced environment.
Key Responsibilities:- Providing excellent customer service for both in-person and telephone communications.
- Registering births, still births and deaths in line with statutory regulations, including declarations, issuing certificates, producing returns, corrections and re-registrations.
- Taking notices of marriage and civil partnership ensuring they comply with statutory regulations.
- Other duties as outlined in the job description.
- Right to work in the UK
- Proof of address
- Satisfactory references
- Occupational Health clearance
- Evidences of professional qualifications or registrations
- DBS check at the appropriate level (if applicable)
In line with UK employment law, we welcome applications from individuals of all backgrounds and experiences. If you are currently at risk of redundancy within the organisation, we’ll advise you and may give priority. We encourage you to apply even if you do not meet all listed requirements.
Casual Staff - Legal Administrator employer: WMJobs
Stoke-on-Trent City Council is an excellent employer, offering a supportive work culture that values diversity and inclusion. As a member of the casual staff team, you will have the opportunity to engage in meaningful administrative work while enjoying flexible hours that fit your lifestyle. The council prioritises employee growth and development, ensuring that all staff members are equipped with the skills needed to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Staff - Legal Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the legal field or those who work at Stoke-on-Trent City Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've excelled in fast-paced environments, as this will show you're ready for the challenge.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the council, let them know why you’re excited about the role and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen and gives you a better shot at landing that casual staff position.
We think you need these skills to ace Casual Staff - Legal Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Legal Administrator. We want to see how you can bring value to our team!
Show Off Your Customer Service Skills:Since this role involves providing excellent customer service, don’t forget to include examples of how you've successfully handled customer interactions in the past. We love to see that you can communicate effectively!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you understand the key responsibilities of the role. Familiarise yourself with the processes involved in registering births, deaths, and marriages. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Customer Service is Key
Since the role involves providing excellent customer service, think of examples from your past experiences where you’ve handled customer queries or complaints effectively. Be ready to discuss how you would approach difficult situations with empathy and professionalism.
✨Stay Calm Under Pressure
Working in a fast-paced environment means you’ll need to demonstrate your ability to stay calm and organised. Prepare for situational questions that assess how you handle stress and prioritise tasks. Practising these scenarios can really help you shine during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team dynamics, training opportunities, or how success is measured in this position. It’s a great way to leave a lasting impression.
