At a Glance
- Tasks: Lead a team to deliver exceptional registration services and ceremonies.
- Company: Staffordshire County Council, committed to staff wellbeing and inclusivity.
- Benefits: Flexible working options, supportive environment, and a comprehensive rewards package.
- Other info: Join a diverse team with opportunities for personal and professional growth.
- Why this job: Make a real impact during life's important moments while fostering a positive team culture.
- Qualifications: Strong leadership skills, adaptability, and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
Senior Registration Officer
Staffordshire County Council is looking for a senior leader who is passionate about developing people, building strong relationships, and cultivating a supportive, positive team culture to deliver exceptional registration services and ceremonies.
Working Pattern
Full‑time position with a pattern spanning Monday to Saturday. We support a healthy work‑life balance and offer flexible and hybrid working options where appropriate.
- Main Responsibilities
- Manage the Registration Officer team, providing registration services and ceremonies, making operational decisions and developing new processes and procedures.
- Assist the Ceremony Team Leader with marketing, communications and development strategies.
- Maintain effective relationships with licensed venues, celebrants, other local authorities and professional organisations.
- Ensure compliance with legislative requirements and County Council governance.
- Participate in the development and delivery of training within the team.
- Ideal Candidate
- Champions staff wellbeing, creating a positive, inclusive and supportive team culture.
- Takes pride in delivering exceptional customer experiences at life's most important moments.
- Is adaptable and resilient, confident navigating a wide range of situations.
- Communicates with clarity, confidence and empathy.
- Thrives in a busy, fast‑paced environment, staying calm, organised and solution‑focused.
- Embraces innovation and creativity, encouraging new ideas and continuous improvement.
Benefits
We aim to create a supportive working environment where employees can achieve their full potential and maintain a healthy work‑life balance.
As a member of staff you will have access to our rewards and benefits package.
Additional information on benefits is available on request.
Equal Opportunities
Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer.
We encourage applications from all backgrounds and communities.
As a Gold Award Armed Forces employer and to support care leavers, we offer a guaranteed interview where the minimum criteria are met.
This position is subject to a criminal record check from the Disclosure and Barring Service.
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