At a Glance
- Tasks: Provide top-notch customer service and support first aid duties at Kingsmead School.
- Company: Join a progressive Trust focused on student learning and development.
- Benefits: Enjoy a competitive salary, term-time hours, and full training for first aid.
- Other info: Be part of a supportive team with opportunities for personal growth.
- Why this job: Make a difference in students' lives while gaining valuable experience in administration.
- Qualifications: Previous experience in admin or customer service and strong communication skills.
The predicted salary is between 25583 - 25583 £ per year.
Permanent – 37 hours per week, working Term Time only plus INSET days.
Location: Kingsmead School, John Taylor Multi Academy Trust.
Hours: Monday to Thursday 8:00 am to 4:00 pm and Friday 8:00 am to 3:30 pm (30‑minute lunch break).
Salary: Grade 3 (SCP 5) £25,583 per annum pro rata (actual pro rata salary payable £22,215 per annum).
Start date: September 2026.
Responsibilities
- Provide efficient and effective customer and administration service to pupils, staff, and visitors.
- Support school first aid duties, with full training provided.
Qualifications & Expectations
- Experience in a similar administration or customer service role.
- Excellent communication and organisational skills.
- Personable and proactive attitude.
Benefits
- Being part of a successful and progressive Trust committed to ensuring learning is at the heart of all we do.
This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). Pre‑employment checks include an enhanced disclosure and barring service check. Please review our safeguarding policy and privacy notice for more information. All fully completed application forms will be submitted for shortlisting. CVs will not be accepted.
Closing date: 12 noon on Tuesday 23rd June 2026.
Receptionist/Clerical/First Aider - Kingsmead School in Cannock employer: WMJobs
Kingsmead School, part of the John Taylor Multi Academy Trust, is an excellent employer that prioritises a supportive and collaborative work environment. With a commitment to professional development and a focus on student learning, employees benefit from a strong sense of community and the opportunity to make a meaningful impact in the lives of young people. The term-time only schedule allows for a healthy work-life balance, making it an attractive choice for those seeking rewarding employment in education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Clerical/First Aider - Kingsmead School in Cannock
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at WMJobs. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like WMJobs before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist/Clerical/First Aider - Kingsmead School in Cannock
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to WMJobs:Your cover letter is your chance to shine! Tell us why you want to work at WMJobs specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at WMJobs!
How to prepare for a job interview at WMJobs
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
