At a Glance
- Tasks: Provide vital admin support to improve outcomes for children in care.
- Company: Join a diverse team at Dudley MBC focused on inclusion.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Work in a supportive environment with a focus on continuous improvement.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: Strong organisational skills and a proactive attitude.
The predicted salary is between 25583 - 25989 £ per year.
Business Support Officer – Virtual School
24 hours per week – Days of work are open to discussion to align personal preferences with operational needs.
Grade 4
We are looking for a dedicated and proactive Business Support Officer to join our Virtual School team.
This is a varied and rewarding role, providing high-quality administrative, data and systems support that helps improve outcomes for children in care and previously looked‑after children.
As a key member of the team, you will be responsible for maintaining accurate records across a range of education and social care systems, supporting the coordination of training and events, monitoring key data and ensuring that information is accurate, timely and accessible.
You will be the first point of contact for many enquiries and will work closely with schools, social workers, carers, education professionals and Virtual School staff.
What You Will Do
- Provide comprehensive business and administrative support to the Virtual School.
- Maintain and update information across a range of databases and systems.
- Monitor and process pupil movement, school placement and care status information.
- Coordinate training programmes, conferences and professional development events.
- Create and manage booking systems, communications, attendance records, and feedback processes.
- Respond to enquiries received via email, telephone and shared inboxes.
- Support the production and maintenance of education records and documentation.
- Liaise with schools, carers, social workers, partner agencies, and system providers to ensure information is accurate and up to date.
- Contribute to the continuous improvement of administrative processes and data quality.
Workplace Attendance: Working in the office 3+ days a week (pro‑rata) or onsite full time.
Dudley MBC is committed to diversity and inclusion and to improving bias in the recruitment process.
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Business Support Officer - Virtual School employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - Virtual School
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We think you need these skills to ace Business Support Officer - Virtual School
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at WMJobs, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at WMJobs
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with WMJobs’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
