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- Tasks: Support the School Admissions Team with administrative duties and communication.
- Company: Join Telford & Wrekin Council, a diverse and inclusive workplace.
- Benefits: Enjoy flexible working, generous leave, and a secure pension scheme.
- Why this job: Be part of a supportive team making a difference in education.
- Qualifications: Excellent IT and telephone skills required; no CV needed.
- Other info: Hybrid working model with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Telford & Wrekin Council,
An exciting opportunity has arisen to join the team of Business Support Officers in Education and Skills.
We are seeking a Business Support Officer to cover a secondment until December 2025. The post is full time (core working hours 9am to 5pm, Monday to Friday). Currently the role involves hybrid working, with some days spent working from home and some days in the office, as required.
The successful candidate will be joining a friendly, professional and supportive team, carrying out a wide range of administrative duties to meet the needs of the service area – working closely with Service Delivery Managers, Team Managers, and supporting Early Years, schools and academies.
This role will primarily involve supporting the School Admissions Team, key aspects of the role include:
- Liaising with members of the public, schools, and academies
- Providing guidance and support to families and education providers via email and telephone
- Using IT systems to record and manage information
- Arranging and taking minutes for complex meetings
- Supporting operational team members
- Contributing to the development and improvement of systems and processes
This is predominately an administrative role which is largely desk based and requires excellent IT and telephone skills.
Please click on the links below to view the job description and person specification.
Sorry a CV will not be accepted.
At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy – we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments
Find out further information about working at Telford & Wrekin Council including our full list of benefits.
Sorry but CV\’s will not be accepted.
Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.
Attached documents
Business Support Officer JD.pdf #J-18808-Ljbffr
Business Support Officer - Education & Skills (Administration) employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Education & Skills (Administration)
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as liaising with schools and families. This will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Highlight your IT skills, especially if you have experience with systems used for managing information. Be prepared to discuss how you've used technology to improve processes in previous roles.
✨Tip Number 3
Show your enthusiasm for working in education and skills by researching current trends and challenges in the sector. This knowledge can set you apart and demonstrate your commitment to the role.
✨Tip Number 4
Network with current or former employees of Telford & Wrekin Council if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Business Support Officer - Education & Skills (Administration)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong Cover Letter: Since CVs are not accepted, focus on writing a compelling cover letter. Use it to showcase your relevant experience in administration, your IT skills, and your ability to liaise effectively with various stakeholders.
Highlight Relevant Experience: In your application, emphasise any previous administrative roles or experiences that demonstrate your organisational skills, attention to detail, and ability to manage information effectively.
Showcase Your Communication Skills: Given the role involves liaising with the public and education providers, make sure to illustrate your strong communication skills in your application. Provide examples of how you've successfully communicated in past roles.
How to prepare for a job interview at WMJobs
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Business Support Officer. Familiarise yourself with the specific tasks, such as liaising with schools and managing information systems, so you can discuss how your skills align with these requirements.
✨Showcase Your IT Skills
Since this role requires excellent IT skills, be prepared to discuss your experience with various software and systems. Consider bringing examples of how you've used technology to improve processes or manage information effectively in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle complex situations. Think of scenarios where you've had to provide guidance or support, especially in an educational context, and be ready to explain your approach and the outcomes.
✨Demonstrate Communication Skills
As you'll be liaising with the public and education providers, it's crucial to demonstrate strong communication skills. Practice articulating your thoughts clearly and concisely, and consider discussing any relevant experiences where effective communication made a difference.