Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch admin support to enhance education services in Solihull.
- Company: Join the friendly Education Business Support Team at Solihull Council.
- Benefits: Enjoy flexible working, generous leave, and employee discounts.
- Why this job: Make a real difference in education while developing your skills.
- Qualifications: GCSE Maths and English or equivalent experience in a customer-focused role.
- Other info: Dynamic office environment with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Solihull’s Education Business Support Team (EBST) are looking to recruit an enthusiastic and motivated Business Support Officer to join our friendly team based at Solihull Council House. EBST consists of around 25 staff who provide business support for a range of services for the Education Directorate. All in our team share one purpose: supporting the provision of the best possible education for all children and young people in Solihull.
This role supports Education Partnerships by providing high quality customer-focused administrative support for a variety of internal teams within the council that work with schools and other agencies.
Responsibilities
- Organising meetings and training sessions
- Maintaining databases
- Processing financial transactions
- Communicating with school staff and governors to assist with queries
- Taking minutes at meetings attended by senior officers and other professionals
- Prioritising a varied workload to meet deadlines in a demanding environment
Qualifications and experience
- GCSE Maths and English or NVQ3 in business administration (or equivalent) or the ability to demonstrate experience enabling you to carry out the full range of duties
- Experience of working in a customer-focused office environment
- The ability to communicate clearly and confidently with people at all levels
- Experience supporting and minuting complex meetings
- Experience of prioritising work to meet multiple deadlines
Working pattern
This is predominantly an office-based role based on the needs of the services we support, with the possibility of working at home at least two days, once the working pattern has been agreed. This role is based at Solihull Council House.
Benefits
- Flexible working and agile working arrangements
- Generous annual leave entitlements with opportunity to buy up to 10 days additional leave per year
- Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service
- Family and carer friendly policies
- Access to the Local Government Pension Scheme
- Employee benefits including staff discounts, subsidised travel passes and Cycle to Work Scheme
Application
To apply for this position, please click on the link below. If you have a specific question regarding this post, please contact: Simon Palmer, Assistant Education Business Support Manager – simon.palmer@solihull.gov.uk
Closing and interviews
Closing date: 15 February 2026
Interviews will be held on 4 March 2026.
Please note we do not accept CVs for this post.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit. Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.
Business Support Officer - Education employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Education
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Solihull’s Education Business Support Team. Understanding their mission and values will help you connect during the interview and show that you're genuinely interested in supporting education.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with school staff and governors, it’s crucial to demonstrate your ability to communicate clearly. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage deadlines. Think of specific examples from your past experiences where you successfully juggled multiple responsibilities.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Business Support Officer - Education
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can contribute to our mission of providing top-notch education support in Solihull!
Show Off Your Communication Skills: Since this role involves a lot of communication with school staff and governors, it’s essential to demonstrate your ability to communicate clearly and confidently. Use examples from your past experiences to showcase this in your application.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks and meet deadlines. Be sure to mention any experience you have in organising meetings, maintaining databases, or managing workloads effectively.
Follow the Application Process: Remember, we don’t accept CVs for this position, so make sure you apply through our website using the provided link. It’s super important to follow the application instructions to ensure your application is considered!
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer in the Education sector. Familiarise yourself with tasks like organising meetings, maintaining databases, and processing financial transactions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of communication with school staff and governors, be prepared to discuss your experience in customer-focused environments. Think of specific examples where you've successfully handled queries or provided support, as this will highlight your ability to communicate clearly and confidently.
✨Prepare for Meeting Scenarios
Given that you'll be taking minutes at complex meetings, practice summarising discussions and key points. You might even want to bring a notepad to jot down important details during the interview. This shows you're ready to hit the ground running and can handle the demands of the role.
✨Demonstrate Your Time Management Skills
The ability to prioritise a varied workload is crucial for this position. Be ready to share examples of how you've managed multiple deadlines in the past. Discuss any tools or techniques you use to stay organised, as this will reassure the interviewers that you can thrive in a demanding environment.
