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- Tasks: Support adult learning by managing enquiries, enrolments, and exam invigilation.
- Company: Join Warwickshire County Council, dedicated to community learning and support.
- Benefits: Enjoy flexible working, generous leave, and a supportive team environment.
- Why this job: Make a real impact in education while building connections with diverse learners.
- Qualifications: Strong organisational skills and attention to detail are essential.
- Other info: Opportunity for remote work during non-term times; DBS check required.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a Business Support Officer within the Adult and Community Learning Team, based at the Pound Lane Learning Centre in Leamington. The post is 30hrs per week, Tuesday to Friday: working 8.30 - 5pm Tues, 8.30 - 4.30pm Wed/Thurs and 8.30 - 4pm on Fridays. The role will also cover a Tuesday evening (10.30 – 7pm) once every four weeks during term time from September. This is on a rota basis with the team as the service currently offers evening courses, but we look for flexibility within the team as the day or frequency of evenings may be subject to change in future terms.
We are looking for those that can work in a busy team where deadlines are crucial. You need to have good organisational skills and attention to detail to ensure enquiries and enrolments are processed consistently, and have the ability to maintain confidentiality, complying with data protection requirements.
Adult and Community Learning offer courses for adults and families across the county. Whether learners wish to develop skills and qualifications for employment or everyday life, support children’s education, pursue an interest, gain confidence or just to meet new people in a friendly and welcoming atmosphere, the Business Support team are there to help learners at every stage of their journey, from initial enquiries and enrolment to administering and invigilating exams. As part of the invigilation team, there may be occasions where you would be required to travel to other teaching venues to help invigilate exams.
You will be a part of the small friendly team based at reception during term time so you will need to be confident interacting with a wide range of learners, staff and visitors coming in as well as managing the ACL Service’s administration requirements. There may be the opportunity to work from home during non-term-time periods (business needs permitting).
You will work proactively, always looking for ways of improving how we work and contributing to the outcomes of the service you are supporting as well as the outcomes of the Business Support Service. Business Support contributes to the efficient running of the ACL Service and the achievement of the County Council vision to make Warwickshire the best it can be, sustainable now and for future generations.
Now is an exciting time to be a part of our team as Warwickshire has been chosen as one of the seven areas to deliver the Families First for Children Pathfinder Programme. Join us to help shape and influence the future of children's social care together.
Our Offer to you includes:
- Supportive managers who provide recognition and a robust supervision policy focused on wellbeing and workload.
- A Volunteering & Wellbeing Day in addition to generous annual leave and an additional day at Christmas.
- We also offer a Refer a Friend package scheme for some roles, Terms & Conditions apply.
Warwickshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
To discuss the role please contact Sharon McAusland - sharonmcausland@warwickshire.gov.uk
Closing Date: 16th June 2025
Interview Date: Week commencing 23rd June 2025
Should you require application forms in an alternative format/language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of underrepresentation in its workforce.
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the Adult and Community Learning Team's mission and values. Understanding their goals will help you align your responses during interviews and show that you're genuinely interested in contributing to their objectives.
✨Tip Number 2
Highlight your organisational skills and attention to detail in conversations or networking events. Share specific examples of how you've successfully managed multiple tasks or projects, as this role requires juggling various responsibilities.
✨Tip Number 3
Prepare to discuss your experience with data protection and confidentiality. Since the role involves handling sensitive information, demonstrating your understanding of these principles will set you apart from other candidates.
✨Tip Number 4
Engage with current employees or alumni from Warwickshire County Council on platforms like LinkedIn. This can provide you with insider knowledge about the work culture and expectations, which can be invaluable during interviews.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Officer position. Highlight key skills such as organisational skills, attention to detail, and the ability to maintain confidentiality.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your experience in administrative roles, customer service, and any relevant qualifications that demonstrate your capability for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your ability to work in a busy team and manage multiple tasks effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Support Officer role.
How to prepare for a job interview at WMJobs
✨Show Your Organisational Skills
As a Business Support Officer, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised events or managed projects, highlighting your attention to detail and ability to meet deadlines.
✨Understand Data Protection
Since the role involves handling sensitive information, it's crucial to show your understanding of data protection regulations. Brush up on relevant laws and be ready to discuss how you would ensure confidentiality in your work.
✨Be Ready for Teamwork
This position requires working closely with a small team. Be prepared to discuss your experience in collaborative environments and how you contribute to a positive team dynamic. Highlight any instances where you helped improve team processes.
✨Demonstrate Flexibility
The job may require evening work and adaptability to changing schedules. Share examples of how you've successfully adapted to changes in your previous roles, showcasing your willingness to be flexible and support the team's needs.
