Business Support Officer

Business Support Officer 1 week ago Be among the first 25 applicants Dudley Metropolitan Borough Council, Job Title: Administrative/Clerical Assistant – Level 3 (Grade 4) Salary: SCP 14–17 Location: Various (within the Directorate) Contract Type: Full-time, Permanent Reference: AC3 Are you an experienced administrator looking to take the next step in your career? We are seeking a proactive and skilled Administrative/Clerical Assistant (Level 3) to join our team and support the delivery of high-quality services across the Directorate. About The Role Working under the guidance of a supervisor or manager, you will carry out a range of administrative duties with a limited degree of autonomy. You’ll be responsible for maintaining complex data systems, supporting financial processes, coordinating documentation for grants and funding, and contributing to the smooth running of internal and external communications. This role also includes supervising trainees, supporting HR processes, and ensuring compliance with data protection and safeguarding procedures. You’ll be expected to attend meetings, take minutes, and contribute to the development of administrative systems and procedures. Key Responsibilities Maintain and update complex records and data systems Process invoices, handle petty cash, and reconcile financial records Draft correspondence and prepare documentation with accuracy and confidentiality Support HR-related tasks and supervise work experience placements Coordinate materials for events, seminars, and publications Liaise with external contractors and internal teams Ensure compliance with health and safety, data protection, and safeguarding policies About You We’re looking for someone with: Demonstrable office experience, including financial record keeping and administrative system management Experience supervising staff or trainees NVQ Level 3 or equivalent qualification (or willingness to work towards it) Strong ICT skills and the ability to produce high-quality materials Excellent communication and customer care skills A commitment to equality, diversity, and continuous professional development Additional Information This post may involve working with or having access to sensitive information about vulnerable groups. As such, an Enhanced Disclosure and Barring Service (DBS) check will be required. For more information on the role please contact Kristian.starynskyj@dudley.gov.uk So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/ If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/ N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications Attached documents Person Specification Admin Level 3 – AC3.pdf Job Description – Admin Level 3 – AC3.attached to all podcoordinators – HH (3).pdf Benefits List Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Human Resources Services Referrals increase your chances of interviewing at WMJobs by 2x Get notified about new Business Support Officer jobs in Brierley Hill, England, United Kingdom . 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