Business Support Administrator

Are you wanting to use your experience in administration to support our Adult Care Services to provide an outstanding experience? We are looking for a motivated person who can provide administrative support to facilitate an efficient operational service and the delivery of excellent care and support.

This post is subject to an enhanced DBS check and will require a pre-employment health assessment as part of the onboarding process. This is a part-time role of 33 hours per week, fixed term for 1 year.

Main Responsibilities:

• Support the Business Support Coordinator to provide administration and business support for CQC regulated and non-regulated services, including residential care, supported living, respite, specialist day opportunities and home care.
• Carry out purchasing and financial transactions.
• Complete records management.
• Support with internal and external customer service and auditing.

This role will be based mainly at Horninglow Bungalows in Burton On Trent but you will also be required to support in Lichfield, Stafford and on occasion in the north of the county. Hours of work will be 9:00am - 3:00pm/3.30pm - 5 days a week but this may change according to the needs of the business.

The Ideal Candidate:

You will be enthusiastic about working with people with learning disabilities and autism and have excellent written and verbal communication skills. The minimum criteria we are looking for is:

• Business Administration qualification, NVQ Level 2 or equivalent experience.
• Knowledge of GDPR and confidentiality.
• Knowledge of legislation, policies, processes guidance and best practice to ensure that the service supported is continually improving.
• Experience working in an administration role.
• Experienced and confident in handling cash and being financially accountable.
• Experience working in a team.
• Intermediate level of information and communication technology skills.

It is desirable to also have:

• Good customer service skills
• Ability to be well organised
• Good time management
• Problem-solving skills

Interviews will be held: Week commencing 31st August 2026.

For further information about this role please contact Jane Thomson Business Support Coordinator - jane.thomson@staffordshire.gov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes.

Please note: Due to recent changes in legislation (effective 22 July 2025), this role is not eligible for sponsorship.

About Staffordshire County Council: We are no ordinary county council. Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too.

Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to our rewards and benefits.

As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.