At a Glance
- Tasks: Supervise events and provide top-notch customer service at the Town Hall.
- Company: Join East Staffordshire Borough Council, a diverse and inclusive workplace.
- Benefits: Earn £13.47 per hour with flexible hours and full training provided.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Be part of exciting civic events and create memorable experiences for the community.
- Qualifications: Customer care experience and a calm attitude under pressure are essential.
The predicted salary is between 13.47 - 13.47 £ per hour.
- Casual Duty Supervisor
- Grade 3, SCP 3 – fixed at £13.47 per hour
An excellent opportunity to play a key role in the successful delivery of civic events, providing professional supervision, high‑quality customer service and a positive experience for all users of the Town Hall Function Suite.
East Staffordshire Borough Council is offering a casual Duty Supervisor position in the Civic Function Suite at the Town Hall.
We are seeking enthusiastic and reliable individuals to support the delivery of a wide range of events.
Key Responsibilities
- Provide evening and weekend event supervision on a rota basis with other team members including serving alcoholic beverages from the bar, cash handling and providing excellent customer service to hirers of the Town Hall Function Suite.
- Oversee the execution of events, ensuring safety, compliance and a positive customer experience.
- Assist with setting up and breaking down equipment, lifting and moving equipment as required.
Qualifications & Requirements
- Experience in customer care management and the ability to deal with competing demands.
- Flexible and adaptable attitude; able to remain calm under pressure.
- Ability to work unsocial hours (evenings and weekends).
- Good written and verbal communication skills.
- Willingness to learn; full training will be provided.
- Basic Level Disclosure & Barring Service check required.
- Application Details
- Closing date for applications: Sunday 26 July 2026
For an informal discussion, contact Nicola James (Civic Function Support Officer) by emailing nicola. james@eaststaffsbc. gov. uk
Important Notes for Candidates
Additional information: The Council is actively building diverse teams and welcomes applications from everyone, including people of different age, sex, gender, ethnicity, religion, and sexual orientation.
We are a Disability Confident Leader.
Personal Relationships
A candidate for any appointment with East Staffordshire Borough Council who knows of any family or close personal relationship with any Member or Officer must disclose that relationship when completing an application form for employment.
- Attachments
- FS CASUAL DUTY SUPERVISOR – July 2026. docx
- #J-18808-Ljbffr
Casual Duty Supervisor (events and bar) in Burton upon Trent employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
