At a Glance
- Tasks: Provide essential support to social workers and ensure smooth operations for children's services.
- Company: Join Staffordshire County Council, a supportive and inclusive workplace.
- Benefits: Access to rewards, career development, and a commitment to diversity.
- Other info: Flexible role with opportunities for growth in a dynamic environment.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Level III in Business Administration or equivalent experience required.
The predicted salary is between 24000 - 28000 € per year.
This role sits within our busy Business and Executive Support team where you'll play a key role in ensuring a consistent high-level of business support across the organisation. We are a team of 32, based across East Staffordshire with offices in Burton and Uttoxeter. We support a number of teams within the Children and Families Service whose mission is to create an environment where families are supported to stay together safely and live well in their communities. It's a varied role and no two days are the same so we always have to be ready to adapt when demands change.
Main Responsibilities
- Support Social Workers as a first point of contact, ensuring children, families, partners and stakeholders are received with a professional/knowledgeable response to enquiries in a timely manner.
- Support Practitioners workload, convene and attend meetings, including statutory multi-agency meetings, coordinating the circulation of agendas and relevant papers, taking and distributing appropriate notes, minutes and actions.
- Complete a range of administrative tasks.
- Accurately input and maintain information systems, ensuring children's/families/system records are kept up to date.
- Undertake a range of financial transactions as directed including placing orders for services/equipment, which may include the use of Purchasing Cards.
- Monitor and maintain financial records.
- Maintain knowledge of legislation, policies, guidance, processes and best practice relating to the service area.
The Ideal Candidate
- Full training in the use of our systems and procedures will be given.
- Level III in Business Administration or equivalent experience.
- Interpret and accurately input and retrieve data.
- Have experience of providing administrative support at meetings including note taking.
- Have good written and oral communication skills at all levels - this post will involve liaising with a range of professionals and members of the public.
- Have sensitive and attentive listening skills and able to accurately record the outcome of discussions and meetings.
- Have a flexible approach and able to respond positively to changes in allocation of work at short notice.
- Have numerical skills with attention to detail.
- Have good time management and organisational skills with an ability to work under pressure to meet deadlines and on own initiative.
Benefits
In addition to your salary, as a member of staff, you will have access to our rewards and benefits - Careers at Staffordshire. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Business Support Officer (PA to Social Worker) in Burton upon Trent employer: WMJobs
Staffordshire County Council is an exceptional employer, offering a supportive and dynamic work environment within the Business and Executive Support team. With a strong commitment to employee development and a focus on making a meaningful impact in the community, staff enjoy comprehensive training, flexible working conditions, and access to a range of benefits that promote well-being and career growth. Located in East Staffordshire, our offices in Burton and Uttoxeter foster a collaborative culture where every team member plays a vital role in supporting families and children in need.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer (PA to Social Worker) in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Staffordshire County Council. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to business support roles. Think about how your skills match what they need, especially around communication and organisation. We want you to shine!
✨Tip Number 3
Show off your adaptability! Since this role requires flexibility, be ready to share examples of how you've successfully handled changing priorities in the past. It’ll show them you’re the right fit for their dynamic team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Support Officer (PA to Social Worker) in Burton upon Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can support our Social Workers and contribute to the Children and Families Service.
Showcase Your Communication Skills:Since this role involves liaising with various professionals and the public, it's crucial to demonstrate your written and oral communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Organisational Skills:This position requires excellent time management and organisational abilities. Be sure to mention any relevant experiences where you've successfully managed multiple tasks or adapted to changing demands, as this will show us you're ready for the varied nature of the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, such as supporting social workers and managing administrative duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various professionals and members of the public, be prepared to discuss your communication style. Think of examples where you've effectively communicated in previous roles, especially in high-pressure situations. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Flexibility and Adaptability
Given that no two days are the same in this role, it's crucial to highlight your ability to adapt to changing demands. Prepare examples from your past experiences where you've successfully managed unexpected changes or challenges. This will show the interviewers that you can handle the dynamic nature of the job.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team and the organisation. Ask about the support structure for social workers or how the team handles busy periods. This not only shows your interest but also helps you gauge if the role is the right fit for you.
