At a Glance
- Tasks: Lead a team to ensure fair housing allocations and manage complex cases.
- Company: Join East Staffordshire Borough Council, a high-performing local authority.
- Benefits: Enjoy flexible hours, generous leave, hybrid working, and a local government pension.
- Other info: Diverse teams welcomed; excellent career growth and development opportunities.
- Why this job: Make a real difference in your community by ensuring fair housing opportunities.
- Qualifications: 3+ years in housing allocations and experience in team leadership required.
The predicted salary is between 40000 - 50000 £ per year.
Lead a vital housing service with fairness, integrity and purpose.
About Us
East Staffordshire Borough Council is a high performing authority and a great mix of town and country. The Council offices are based at Burton Town Hall in Burton upon Trent, which is also located close to the train station.
Benefits
- Flexible working hours
- Generous annual leave
- Opportunities for hybrid working
- Free car parking
- Local Government pension scheme
Role
We are seeking an experienced and motivated Allocations Team Leader to join our Housing Service. This is an important role leading a small team responsible for delivering the Council’s Housing Allocations service and Choice Based Lettings scheme, ensuring that homes are allocated fairly, transparently and in accordance with legislation, statutory guidance and the Council’s Allocations Policy. In this role you will lead and support a team of Allocations Officers, oversee the Housing Register and Choice Based Lettings processes, manage complex and sensitive cases, and work closely with Registered Providers, partner agencies and internal departments to maximise housing opportunities. You will also play a key role in monitoring service performance, responding to appeals and complaints, and helping to develop policies, procedures and service improvements.
Key Requirements
- Minimum of 3 years’ experience working within Housing Allocations, Housing Registers or Choice Based Lettings services.
- Experience of supervising, leading and developing staff.
- Strong knowledge of Housing Act 1996 Part VI and housing allocations legislation.
- Experience of managing complex housing cases and making defensible decisions.
- Experience of handling reviews, appeals and complaints.
- Experience of using housing allocations systems, preferably Locata.
- Ability to work collaboratively with Registered Providers, partner agencies and internal departments.
- Excellent communication, organisational and decision‑making skills.
- Commitment to delivering a fair, transparent and customer‑focused housing allocations service.
Skills & Experience
- A minimum of 3 years’ experience in Housing Allocations, Housing Register administration or Choice Based Lettings.
- Experience of leading or supervising a team and managing performance.
- Experience of operating and developing housing allocations processes and procedures.
- Experience of managing complex and sensitive housing cases, including making decisions in line with legislation and policy.
- Strong knowledge of Housing Act 1996 Part VI, statutory guidance and housing allocations best practice.
- Experience of using housing management and allocations systems, including Locata or similar software.
- The ability to analyse information, solve problems and make sound decisions under pressure.
- Excellent written and verbal communication skills with the ability to build effective working relationships.
- A commitment to equality, diversity, safeguarding and excellent customer service.
The Council is actively building diverse teams and welcomes applications from everyone including people of different ages, sex, gender, ethnicity, religion and sexual orientation. ESBC is a Disability Confident Leader.
Visa Sponsorship
As a smaller local authority, we do not currently hold a sponsorship licence. Therefore, we are unable to issue Certificates of Sponsorship. All applicants must have the right to work in the UK at the time of application as we are unable to support visa sponsorship.
Personal Relationships
A candidate for any appointment with East Staffordshire Borough Council who knows of any family or close personal relationship with any Member or Officer, must disclose that relationship when completing an application form for employment.
Allocations Team Leader in Burton upon Trent employer: WMJobs
East Staffordshire Borough Council is an excellent employer, offering a supportive work culture that prioritises fairness, integrity, and community service. With flexible working hours, generous annual leave, and opportunities for hybrid working, employees can achieve a healthy work-life balance while contributing to meaningful housing solutions in the picturesque setting of Burton upon Trent. The Council is committed to employee growth, providing training and development opportunities, and fostering a diverse and inclusive environment where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Allocations Team Leader in Burton upon Trent
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We think you need these skills to ace Allocations Team Leader in Burton upon Trent
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