At a Glance
- Tasks: Support clients with welfare benefits and lead a volunteer form filling service.
- Company: Join Citizens Advice Bromsgrove & Redditch, a community-focused organisation.
- Benefits: Competitive salary, generous leave, and 6% pension contribution.
- Other info: Flexible hours available; we value conversations about part-time opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Must be a qualified Citizens Advice Adviser with benefits casework experience.
The predicted salary is between 29541 - 32045 £ per year.
- Citizens Advice
- Citizens Advice Bromsgrove & Redditch (CABR)
- Welfare Benefits Worker
Location
Based across our Bromsgrove and Redditch premises
Hours
Full time (37hrs per week). We will consider part time applicants.
Remuneration
NJC Pay scale 5 - £29,541 to £32,045 with a generous leave package and 6% pension contribution.
CABR is expanding its Welfare Rights Unit. This role will support clients and develop a volunteer‑based form filling service while managing a small caseload.
Responsibilities
- Provide Welfare Benefits casework to clients.
- Develop and lead a volunteer‑based form filling service.
- Handle a small caseload of clients independently.
- Collaborate with team members to maintain high service standards.
Qualifications
- Qualified Citizens Advice Adviser.
- Experience in delivering Benefits casework.
- Ability to develop and lead volunteers.
- Additional Information
If you are interested in the long‑term Welfare Rights Unit project but cannot fulfil this full‑time role, we welcome a conversation.
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Welfare Benefits Worker in Bromsgrove employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
