At a Glance
- Tasks: Lead the Housing Solutions team to improve services and prevent homelessness.
- Company: Bromsgrove and Redditch Councils, dedicated to community-focused service delivery.
- Benefits: Generous leave, flexible working, pension, and employee discounts.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in your community while developing your career in housing management.
- Qualifications: Level 4 qualification in housing management and 2 years of relevant experience.
The predicted salary is between 31500 - 38500 £ per year.
Bromsgrove and Redditch Councils, situated in North Worcestershire, are committed to being a customer-driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role involves supporting the strategic and operational managers in delivering the vision, strategies, and initiatives for the Housing Solutions team and the wider housing service. Key responsibilities include:
- Providing managerial oversight and control of the end-to-end void process for the Housing Service, including close collaboration with all relevant service areas to develop and deliver consistent high performance.
- Ensuring enabling supportive customer services that focus on the prevention and/or relief of homelessness through the Housing Register and provision of Temporary Accommodation.
- Supporting all officers, systems, and processes in operating the Homelessness and Housing Solutions team to deliver a seamless service.
Key Requirements
- Work proactively and collaboratively with the Homelessness Manager and wider service managers to ensure teams deliver a seamless technical and customer service under the legislative and regulatory framework for housing and homelessness.
- Provide open and positive direct line management and good leadership to the Registrations and Allocations Team Leader and Temporary Accommodation Team Leader, and indirectly to the Housing Solutions Team.
- Ensure that the Local Authorities nomination agreements and processes are regularly updated, monitored, and managed to maximize stock available to the Council for allocation.
- Proactively identify those homeless, threatened with homelessness, living in exceptional circumstances, or with health and welfare needs from the register, prioritising and referring them for casework and decision-making, while professionally supporting any formal decision-making processes as necessary.
Skills & Experience
- Min Level 4 qualification related to housing management and social housing practices and to maintain annual CIH membership.
- At least 2 years relevant and recent experience in a housing managerial role.
- Experience of operating choice-based letting systems and a general housing register and nominations in a local authority setting.
- Experienced in void process management and knowledgeable about improving performance across multiple service areas.
Additional Information
The Councils offer a range of staff benefits: pension, generous leave entitlements starting at 25 days plus bank holidays (pro-rata), flexible working where appropriate, Employee Assistance Programme, and access to an employee benefits platform with discounts for high street shops, leisure, holidays, salary sacrifice schemes, and more.
What Next
Need further information? Please contact jon.elger@bromsgroveandredditch.gov.uk. The closing date for receipt of completed applications is 7 September 2026 (Midnight). For a full list of our current vacancies, visit our WM Jobs Recruiter Page.
Housing Solutions Manager in Bromsgrove employer: WMJobs
Bromsgrove and Redditch Councils are dedicated to fostering a supportive and customer-focused work environment, where employees are empowered to make a real difference in the community. With generous leave entitlements, flexible working options, and access to an Employee Assistance Programme, staff can enjoy a healthy work-life balance while pursuing professional growth in the housing sector. Located in the picturesque North Worcestershire, this role offers the unique opportunity to collaborate with passionate colleagues committed to improving housing solutions and preventing homelessness.
