Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers by delivering a Brokerage Service and building strong relationships.
- Company: Join Herefordshire Council, a vibrant community-focused organisation.
- Benefits: Enjoy flexible working, generous leave, and a competitive salary with perks.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Enthusiasm, teamwork, and good IT skills are essential; negotiation skills are a plus.
The predicted salary is between 22700 - 29000 ÂŁ per year.
Join to apply for the Broker role at WMJobs
4 days ago Be among the first 25 applicants
Join to apply for the Broker role at WMJobs
Get AI-powered advice on this job and more exclusive features.
Herefordshire Council,
About The Role
Contract: Permanent
Location: Plough Lane & Hybrid/Remote
Hours: 37
Salary: HC06 £27,269 – £31,067
Closing date: 13/07/2025
The role
The broker role focuses on applying a strength-based approach to support customers effectively. The role involves delivering an efficient Brokerage Service for eligible individuals by building strong relationships with agencies, service users, and colleagues within adult social care. The broker will negotiate and coordinate the delivery of services from independent, third-sector providers in a cost-effective manner, aiming to support individuals to live as independently as possible. Additionally, the role supports the hospital discharge process. The broker will also produce accurate performance and utilisation reports to fulfil all obligations and build strong relationships with providers, colleagues, and partners in hospital teams.
About You
- You will be enthusiastic, hardworking, flexible and motivated
- You will be a team player with excellent interpersonal skills
- You will have good verbal communication skills.
- You will have Excellent IT skills to input and monitor service delivery e.g Excel and databases.
- Ability to negotiate provision of services as well as changes to service levels.
To arrange an informal discussion about the role with Natasha Powell, Broker Team Leader please contact
We Offer
- A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Starting Salary of £27,269 – £31,067
- Pension Scheme Enrolment in the Local Government (LGPS)
- Career progression: clear pathways to progress
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum with line manager approval.
- Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Why Choose Us?
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector.
One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.
To find out more about what it’s like to live, work and thrive at Herefordshire Council please visit our dedicated recruitment website: meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are enthusiastic about this opportunity and want to make a difference, we encourage you to consider an application or to get in contact, you may be the perfect fit we’re seeking!
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email:
Creating an inclusive workplace
Employee Network Groups play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council\’s values is a commitment to listen to people\’s views and needs.
Employee Network Groups are a collective of colleagues who often share identities, life experiences or cultures and who come together to initiate positive change in their work place. Our groups include: Black and Asian Staff Networking Group, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Diff-abilities and Armed Forces/ Veterans. For more information on our Employee Network Groups please click here.
How to apply
To apply for a position, please upload an up-to-date CV and a supporting statement demonstrating your experience, skills and abilities for the role. If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox. Good luck, we’re looking forward to meeting you!
Community Wellbeing is connecting and belonging to the place where you live, feeling safe and having pride in your community.
We welcome applicants whatever their personal characteristics or social identity.
All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Stronger Together, Building brighter futures
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Human Resources Services
Referrals increase your chances of interviewing at WMJobs by 2x
Sign in to set job alerts for “Broker” roles.
Gloucester, England, United Kingdom 4 hours ago
Gloucester, England, United Kingdom 2 weeks ago
Gloucester, England, United Kingdom 1 week ago
Gloucester, England, United Kingdom 1 week ago
Gloucester, England, United Kingdom 2 days ago
Cinderford, England, United Kingdom 2 days ago
Trainee Insurance Client Manager (Private Clients)
Worcester, England, United Kingdom 4 days ago
Gloucester, England, United Kingdom 1 week ago
Gloucestershire Independent Sexual Violence Advisor (ISVA) Support Co-ordinator
Gloucester, England, United Kingdom 6 hours ago
Gloucester, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Broker employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker
✨Tip Number 1
Familiarise yourself with the strength-based approach mentioned in the job description. Understanding this concept will help you articulate how you can support customers effectively during interviews.
✨Tip Number 2
Network with professionals in adult social care and brokerage services. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your negotiation skills in detail. Think of specific examples where you've successfully negotiated services or resolved conflicts, as this is a key aspect of the broker role.
✨Tip Number 4
Research Herefordshire Council's community initiatives and values. Being knowledgeable about their approach will demonstrate your genuine interest in the role and alignment with their mission during the interview.
We think you need these skills to ace Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Broker role. Focus on your interpersonal skills, negotiation abilities, and any experience in adult social care or similar fields.
Craft a Strong Supporting Statement: In your supporting statement, clearly demonstrate how your experiences and skills meet the requirements outlined in the job description. Use specific examples to showcase your ability to build relationships and coordinate services effectively.
Highlight IT Skills: Since the role requires good IT skills, particularly in Excel and databases, mention any relevant experience you have with these tools. Provide examples of how you've used them to monitor service delivery or manage data.
Show Enthusiasm for the Role: Express your enthusiasm for the Broker position and the opportunity to make a difference in the community. Mention your motivation to support individuals in living independently and your commitment to the values of Herefordshire Council.
How to prepare for a job interview at WMJobs
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Broker as outlined in the job description. Familiarise yourself with the strength-based approach and how it applies to supporting customers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Interpersonal Skills
Since the role involves building strong relationships with various stakeholders, be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your excellent verbal communication skills and any relevant experiences that showcase your ability to negotiate and coordinate effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations related to service delivery and customer support. Think of examples from your past experiences where you successfully navigated challenges or made impactful decisions.
✨Demonstrate IT Proficiency
As the role requires good IT skills, particularly in Excel and databases, be ready to discuss your experience with these tools. You might even want to mention any specific projects where you used these skills to improve service delivery or reporting.