At a Glance
- Tasks: Lead Family Hubs and Emergency Duty Team to support children and families effectively.
- Company: Dudley Council, committed to improving lives for children and families.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team focused on building stronger families and safer communities.
- Why this job: Make a real difference in children's lives through impactful leadership and support.
- Qualifications: Experience in Children's Social Care and strong leadership skills required.
The predicted salary is between 76597 - 81370 £ per year.
Salary: £76,597 - £81,370 (pay award pending)
Location: Dudley, West Midlands – Hybrid
Contract: Permanent, Full Time
Are you an inspirational, values-driven leader with a passion for early intervention, safeguarding and delivering the right support at the right time for children and families? Dudley are embarking on an exciting journey of improvement. We have strengthened capacity at Associate Director level with four permanent roles: AD Education and Inclusion, AD Quality, Performance and Improvement, AD Family Help and Safeguarding and AD Corporate Parenting. We are now recruiting to our Principal Service Lead roles to further strengthen our leadership capacity.
Dudley Council is seeking an exceptional Principal Service Lead – Family Hubs & Front Door to join our Children & Young People Leadership Team. This is a critical leadership role responsible for shaping and delivering high-quality early help, family support and safeguarding services, ensuring children and families receive timely and effective support when they need it most.
In this role, you will:
- Lead Family Hubs, the Front Door and Emergency Duty Team, ensuring children and families receive the right support at the right time through effective early intervention, safeguarding and crisis response.
- Drive service improvement, quality and performance, embedding a culture of prevention, continuous improvement and excellent outcomes for children, young people and families.
- Build high-performing teams and partnerships, working collaboratively across health, education, police, voluntary and community sectors to deliver integrated, responsive and effective family support services.
Who we're looking for:
We are seeking a visible, ambitious and politically astute leader with significant experience in Children's Social Care and a proven ability to deliver improvement within complex organisations. Join us and help build stronger families, safer communities and brighter futures for children and young people across Dudley.
Applications close: 31/8/26
Workplace Attendance: Working in the office 3+ days a week (pro-rata) or Onsite full time. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.
Principal Service Lead - Family Hubs and Front Door in Brierley Hill employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Service Lead - Family Hubs and Front Door in Brierley Hill
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at WMJobs.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from WMJobs!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like WMJobs, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at WMJobs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Principal Service Lead - Family Hubs and Front Door in Brierley Hill
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to WMJobs:Before hitting send, make sure to tailor your application specifically to WMJobs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at WMJobs
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
