At a Glance
- Tasks: Lead the strategic management of temporary accommodation services for homeless households in Birmingham.
- Company: Birmingham City Council, a major local authority committed to community welfare.
- Benefits: Competitive salary, impactful work, and the chance to shape housing solutions.
- Other info: Join a diverse team dedicated to equitable service delivery and community representation.
- Why this job: Make a real difference in the lives of vulnerable residents while driving service transformation.
- Qualifications: Senior management experience in housing or homelessness, with strong leadership and negotiation skills.
The predicted salary is between 54495 - 64811 £ per year.
Strategic Lead – Temporary Accommodation Service – Homeless Centre
Birmingham City Council, Permanent Grade 6 (Salary £54,495‑£64,811), 36.5 hours per week. Sponsorship is not available; applicants must have the right to work in the UK without employer sponsorship. This high‑profile leadership role is responsible for the strategic and operational management of Temporary Accommodation provision across Birmingham, ensuring homeless households receive suitable accommodation and support while the Council delivers against its statutory duties in a financially sustainable way.
Key Responsibilities
- Lead the strategic and operational delivery of the Temporary Accommodation Service.
- Develop and implement innovative approaches to temporary accommodation procurement, supply and contract management.
- Drive improvements that reduce the use of unsuitable emergency accommodation and improve move‑on outcomes for households.
- Oversee the performance, utilisation and financial management of temporary accommodation provision across the city.
- Lead large‑scale service improvement, transformation and efficiency programmes.
- Build strong partnerships with housing providers, landlords, contractors and key stakeholders to increase accommodation options.
- Use data, insight and market intelligence to inform service planning, performance improvement and future provision.
About You
- Significant senior management experience within housing, homelessness, temporary accommodation or a related service area.
- Strong knowledge of homelessness legislation, housing policy and temporary accommodation provision.
- Experience managing large‑scale operational services, contracts, budgets and resources.
- A proven track record of delivering service transformation, performance improvement and value for money.
- Strong commercial awareness with experience of procurement, contract management and partnership development.
- Excellent stakeholder management, negotiation and influencing skills.
- The ability to lead high‑performing teams through change whilst maintaining a strong focus on customer outcomes.
Why Join Us?
This is a unique opportunity to lead a service that sits at the heart of Birmingham's response to homelessness. You will play a key role in shaping the future of temporary accommodation provision, influencing city‑wide housing solutions and delivering meaningful improvements for some of the city's most vulnerable residents. As part of one of the largest local authorities in Europe, you will have the opportunity to make a significant impact while helping to drive the transformation of Housing Services.
Information & Equality
We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. For this level of role, ethnic minorities are underrepresented; therefore, we will use positive action to support diverse shortlists.
Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed.
