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- Tasks: Redesign services to enhance customer experiences using data insights and collaboration.
- Company: Local council in Birmingham dedicated to improving community services.
- Benefits: Skill development, impactful projects, and a chance to shape user experiences.
- Why this job: Make a real difference in your community while honing your design skills.
- Qualifications: Proven experience in collaborative, human-centred design.
- Other info: Secondment until March 2026 with opportunities for growth.
The predicted salary is between 42000 - 60000 £ per year.
A local council in Birmingham is looking for a Senior User Experience/Content Designer to transform services for improved customer experiences. The role focuses on redesigning services, utilizing data insights, and collaborating with teams to ensure efficient, customer-focused outcomes.
This unique opportunity is on a secondment basis until March 2026, aimed at developing skills while contributing to significant projects.
Candidates need to have proven experience in collaborative, human-centred design.
Senior UX & Content Designer - Service Redesign Lead in Birmingham employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX & Content Designer - Service Redesign Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the UX and content design space, especially those who work in local councils or similar organisations. A friendly chat can open doors and give you insights that might just land you that role.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best work in human-centred design. Tailor it to showcase projects where you've transformed services or improved customer experiences, as this will resonate with what they're looking for.
✨Tip Number 3
Prepare for interviews by practising common questions related to service redesign and collaboration. Think about how you can demonstrate your experience with data insights and team collaboration to ensure customer-focused outcomes.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior UX & Content Designer - Service Redesign Lead in Birmingham
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your proven experience in collaborative, human-centred design. We want to see how you've transformed services in the past and the impact it had on customer experiences.
Use Data Insights: Since this role focuses on utilising data insights, don’t forget to mention any relevant projects where you’ve used data to inform your design decisions. We love seeing how you can turn numbers into meaningful user experiences!
Collaborate and Communicate: Collaboration is key in this role, so share examples of how you've worked with teams to achieve customer-focused outcomes. We’re all about teamwork here at StudySmarter, and we want to know how you fit into that picture.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at WMJobs
✨Know Your User-Centred Design Principles
Make sure you brush up on your human-centred design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in transforming services to enhance customer experiences.
✨Showcase Your Collaborative Spirit
Collaboration is key in this role, so prepare examples of how you've worked with cross-functional teams. Highlight specific projects where teamwork led to successful outcomes, and be ready to discuss your approach to fostering collaboration.
✨Leverage Data Insights
Since the role involves utilising data insights, come prepared with examples of how you've used data to inform your design decisions. Discuss any tools or methodologies you've employed to gather and analyse user feedback.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the council's current projects and their vision for service redesign. This shows your genuine interest and helps you assess if the role aligns with your career goals.
