At a Glance
- Tasks: Lead and inspire teams to improve private rented services and build strong partnerships.
- Company: Birmingham City Council, committed to diversity and community representation.
- Benefits: Generous pension contributions, 30 days holiday, and health support.
- Other info: Join a supportive environment focused on equity and career growth.
- Why this job: Make a real difference in housing while developing your leadership skills.
- Qualifications: Experience in private rented services and proven people management skills.
The predicted salary is between 54495 - 64811 £ per year.
Permanent position within the Private Rented Service. Grade 6 – £54,495–£64,811. Working 36.5 hours per week. Consultation grade – subject to formal evaluation under the Pay Equity Review.
What We’re Looking For
- Extensive experience working within the Private Rented Service.
- Proven people management skills, with the ability to develop and inspire teams.
- In-depth knowledge of housing legislation and PRS frameworks.
- Experience delivering service improvement in complex environments.
- Ability to build effective partnerships with landlords and stakeholders.
What You’ll Do
- Lead, motivate and develop multidisciplinary teams, embedding a high performance, customer focused culture.
- Drive the procurement and effective use of PRS accommodation to meet demand.
- Deliver services in line with Housing Act 1996 (Part VII) and relevant legislation.
- Manage budgets and resources effectively, ensuring value for money and service sustainability.
- Build and maintain strong partnerships with landlords, agencies, and stakeholders to enhance PRS supply and service delivery.
- Contribute to city wide housing policies, strategies and service improvements.
What We Offer In Return
- Membership of West Midlands Pension Fund – with generous employer contributions.
- Enhanced Holiday Entitlement – 30 days, increasing with length of service.
- My Rewards Scheme – access to 800+ brands providing discounts and savings.
- Health and wellbeing support – independent and confidential employee assistance and counselling.
Employment Conditions & Commitments
We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data shows that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Senior Service Manager in Birmingham employer: WMJobs
Birmingham City Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous benefits such as enhanced holiday entitlement, access to a wide range of discounts through the My Rewards Scheme, and a commitment to diversity and inclusion, we empower our Senior Service Managers to lead impactful change in the community while enjoying a fulfilling career. Join us in making a difference in Birmingham's housing landscape, where your expertise will be valued and your contributions recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Manager in Birmingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like WMJobs and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Service Manager in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
