At a Glance
- Tasks: Provide reception and administrative support in a busy school office.
- Company: Join the welcoming team at Brownmead Primary Academy within Washwood Heath Multi Academy Trust.
- Benefits: Enjoy competitive leave, wellbeing support, and access to professional development opportunities.
- Other info: Flexible working options and a commitment to inclusivity for all applicants.
- Why this job: Make a positive impact in a collaborative environment while supporting students and staff.
- Qualifications: Strong communication skills and ability to work under pressure are essential.
The predicted salary is between 22000 - 26000 £ per year.
Washwood Heath MAT, Washwood Heath Multi Academy Trust are looking to appoint a welcoming, professional, hardworking, flexible and committed team member to join Brownmead Primary Academy as a Receptionist/ Office Administrator to provide reception, administration and secretarial support for our busy school office.
The ideal candidate is somebody who:
- Can communicate effectively with parents, pupils, visitors and staff
- Is able to remain calm and positive under pressure
- Can work with minimum supervision and as part of a team
- Is a good communicator & is reliable
- Can use initiative to support the Head of Academy and Senior Leadership Team
We will offer you:
- A collaborative and inclusive culture, where team members will upskill you and give you regular opportunities to learn from each other in a safe and collaborative environment.
- An opportunity to undertake structured CPD via access to the National College online CPD platform and/or apprenticeships.
- Access to Career Pathways and Pledge to help you plan for and make your goals a reality via our Professional Growth and Performance process.
- A wellbeing culture, with paid and unpaid time off to support life events via our Life Leave Policy, access to a Wellbeing Champion and the opportunity to participate in our annual staff wellbeing survey.
- Access to 24/7 Employee Assistance Programme (EAP), which includes confidential counselling, access to wellbeing advice and a lifestyle app.
- Access to a suite of supportive policies, such as Life Leave, Wellbeing, Career Break and Family Friendly.
- Access to a generous pension scheme known as the Local Government Pension Scheme (LGPS).
- Access to a comprehensive employee rewards package including Long Service Awards, Employee Referral Scheme, Cycle to Work Scheme and contribution to glasses and eye-sight tests for eligible display screen users.
- Opportunity to be part of key Trust-wide collaborative groups such as the Equality, Diversity and Inclusion (EDI working group) and Wellbeing working groups.
- Generous annual leave entitlement based on length of service, starting at 30 days pro-rata, rising to 33 at 5 years’ plus service and 35 following 10 years’ plus service.
- Onsite parking at all schools.
Informal conversations are warmly welcomed. For an informal discussion, please contact Wendy Cotterill-Carter and Sarah Amin.
Closing date for applications: Friday 5th June 2026 at 9.00am. N.B. CVs will not be accepted.
As a Disability Confident Committed Employer we have committed to:
- Ensure our recruitment process is inclusive and accessible.
- Communicating and promoting vacancies.
- Offering an interview to disabled people who meet the minimum criteria for the job.
- Anticipating and providing reasonable adjustments as required.
- Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work.
As part of our recruitment process, we carry out rigorous online searches in line with Keeping Children Safe in Education (KCSIE). We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note that applications must be the creation of the candidate applying. While technology, including artificial intelligence, may be used to help the candidate select certain phraseology, if substantial use of AI is used, the application will be disregarded.
We value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. We promise to treat all candidates fairly, consistently and with respect throughout the application, assessment, and selection process. We are also happy to talk flexible working subject to the operational requirements of the role.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role.
Washwood Heath Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.
Receptionist/Office Administrator in Birmingham employer: WMJobs
At Washwood Heath Multi Academy Trust, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises professional growth and employee wellbeing. As a Receptionist/Office Administrator at Brownmead Primary Academy, you will benefit from structured CPD opportunities, generous annual leave, and a supportive environment that values your contributions and personal development. Join us in making a meaningful impact in the lives of our students while enjoying a range of employee rewards and a commitment to inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Office Administrator in Birmingham
✨Tip Number 1
Get to know the school culture! Before your interview, do a bit of research on Brownmead Primary Academy. Check out their website and social media to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your communication skills! As a Receptionist/Office Administrator, you'll be the first point of contact. So, role-play with a friend or family member to nail down how you’d handle different scenarios, like dealing with parents or visitors. Confidence is key!
✨Tip Number 3
Show off your flexibility! Be ready to share examples of how you've adapted to changes or handled pressure in previous roles. The school is looking for someone who can stay calm and positive, so highlight those experiences during your conversation.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the team. This shows your genuine interest and helps you figure out if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist/Office Administrator in Birmingham
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your communication skills and ability to stay calm under pressure, as these are key traits we’re looking for in a Receptionist/Office Administrator.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and make sure your points are easy to understand, so we can quickly see why you’d be a great fit.
Apply Early:Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website to ensure you don’t miss out.
How to prepare for a job interview at WMJobs
✨Know the School's Values
Before your interview, take some time to research Washwood Heath Multi Academy Trust and Brownmead Primary Academy. Understand their values and mission, as this will help you align your answers with what they stand for. Showing that you share their commitment to a collaborative and inclusive culture can really set you apart.
✨Prepare for Common Questions
Think about the key skills mentioned in the job description, like effective communication and the ability to remain calm under pressure. Prepare specific examples from your past experiences that demonstrate these qualities. Practising your responses can help you feel more confident during the interview.
✨Show Your Initiative
The role requires someone who can use initiative to support the Head of Academy and Senior Leadership Team. Be ready to discuss how you've taken initiative in previous roles. Think of situations where you identified a problem and took steps to solve it without being asked.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the school. Ask about the team dynamics, opportunities for professional development, or how they support staff wellbeing. This not only shows your enthusiasm but also helps you gauge if the environment is right for you.
