At a Glance
- Tasks: Support key projects to keep Birmingham clean and safe while turning data into actionable insights.
- Company: Birmingham City Council, dedicated to improving frontline services.
- Benefits: Generous pension contributions, 30 days holiday, and discounts on over 800 brands.
- Other info: Join a Disability Confident Leader employer committed to your growth and wellbeing.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Experience in project support, strong organisational skills, and confidence with data.
The predicted salary is between 35412 - 44075 £ per year.
Are you highly organised, data‑driven, and passionate about improving frontline services? Join our Waste & Street Scene Performance Team and play a key role in delivering projects that keep Birmingham clean, safe and running smoothly.
As a Project Support Officer, you’ll work closely with the Performance and Improvement team to support the delivery of key projects and service improvements. You’ll help keep projects on track, turning data into insight and ensuring the team has the right information to make decisions.
What We’re Looking For
- Experience supporting projects, programmes or performance reporting
- Strong organisational skills and the ability to manage multiple priorities
- Confidence working with data (Excel and MS Office essential)
- Excellent communication skills and attention to detail
- A proactive, flexible approach and a passion for improvement
What You’ll Do
- Coordinate project plans, documentation and meetings
- Track performance, risks, actions and progress
- Produce reports, dashboards and presentations
- Support service improvement initiatives and change projects
- Manage data and help turn it into meaningful insights
- Work with internal teams and partners across the city
What We Offer In Return
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced holiday entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Proof of right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We are committed to safeguarding and promoting the welfare of our citizens and expect all staff and volunteers to share this commitment. For more information, see the Corporate Safeguarding Policy. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Project Support Officer in Birmingham employer: WMJobs
Birmingham City Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Project Support Officer, you will benefit from generous holiday entitlements, access to health and wellbeing support, and the opportunity to contribute to meaningful projects that enhance community services in a vibrant city. With a commitment to diversity and inclusion, Birmingham City Council ensures a positive recruitment journey for all candidates.
StudySmarter Expert Advice🤫
We think this is how you could land Project Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Birmingham City Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to project support. Think about how your experience aligns with their needs, especially around data management and service improvement.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple priorities in past roles. This will demonstrate that you’re ready to keep projects on track.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Project Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in supporting projects and performance reporting. We want to see how your skills align with the role of Project Support Officer, so don’t hold back on showcasing your organisational prowess!
Show Off Your Data Skills:Since this role involves working with data, be sure to mention your proficiency in Excel and MS Office. We love seeing examples of how you've turned data into insights in your previous roles, so include any relevant experiences that demonstrate this.
Communicate Clearly:Excellent communication is key for this position. When writing your application, keep it clear and concise. Use bullet points where necessary to make your achievements stand out, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at WMJobs
✨Know Your Projects
Before the interview, take some time to research Birmingham City Council's recent projects, especially in waste management and street scene performance. Being able to discuss specific initiatives shows your genuine interest and helps you connect your experience with their needs.
✨Showcase Your Data Skills
Since the role requires confidence with data, prepare examples of how you've used Excel or other tools to turn data into insights. Bring along any reports or dashboards you've created to demonstrate your skills and make sure to highlight your attention to detail.
✨Prepare for Scenario Questions
Expect questions about how you would handle multiple priorities or manage project risks. Think of specific scenarios from your past experiences where you successfully coordinated projects or improved processes, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming projects. This not only shows your enthusiasm but also gives you a chance to assess if the role aligns with your career goals.
